VP, Healthcare Payments — Strategic Client Services

Testing Site - JPMC; Irvine (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

InstaMed, part of JPMorgan Chase, is seeking a Client Service Account Manager Vice President in Healthcare Payments to lead strategic relationships with top healthcare customers. You will own the relationship lifecycle, drive revenue retention and growth, and partner with banking teams to align solutions across the firm.

This client-facing role requires a proactive, analytical leader capable of delivering executive-level insights.

Qualifications

• 5+ years in a revenue-generating role.
• 5+ years in healthcare, health-tech, and merchant services.

Responsibilities

• Manage large, high-profile health systems and maintain customer satisfaction.
• Serve as the primary contact to facilitate strategic and operational activities.
• Develop relationships with C-suite and executives across assigned accounts.
• Support revenue growth through strategic business reviews and account plans.
• Identify upsell opportunities within payments, banking and treasury.

Skills

Revenue growth

Relationship mgmt

Executive comms

Healthcare payments

Cross-functional

Strategic planning

Travel 25%

Education

Bachelor's degree or higher

Job description

InstaMed, part of JPMorgan Chase, is seeking a Client Service Account Manager Vice President in Healthcare Payments to lead strategic relationships with top healthcare customers. You will own the relationship lifecycle, drive revenue retention and growth, and partner with banking teams to align solutions across the firm.

This client-facing role requires a proactive, analytical leader capable of delivering executive-level insights.