VP, Experiences & Attractions — NYC Iconic Destination

Automatic Data Processing, Inc.

New York (NY)

On-site

USD 215,000 - 230,000

Full time

14 days+

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Job summary

Jamestown LP seeks a Vice President of Experiences & Attractions for One Times Square. You will own daily operations, guest experience, team leadership, and financial performance across all attractions, reporting to the SVP/GM.

This hands-on role blends operator instincts with growth leadership to make One Times Square a must-visit NYC destination. You will collaborate with marketing, finance and security, build scalable playbooks, ensure safety and compliance, and drive strategic initiatives

Qualifications

  • Education: Bachelor's degree in hospitality, business or a related field.
  • Experience: 10+ years in progressive operations leadership at high-volume attractions.
  • 4+ years in GM or senior leadership preferred; proven P&L ownership and budgeting.
  • Experience with ticketing systems and box-office operations.

Responsibilities

  • Own day-to-day operations across all experiences with clear standards.
  • Lead labor strategy, scheduling, and peak-event planning, including New Year’s Eve.
  • Manage guest experience, safety, and vendor partnerships.
  • Drive revenue via bookings, upsells and partnerships.

Skills

Leadership
Operations management
Budgeting
Guest experience
P&L ownership
Ticketing systems
Staff development

Education

Bachelor's degree in hospitality, business or a related field

Tools

Venue software
POS systems
CRM
Microsoft Office
Dashboards

Job description

Jamestown LP seeks a Vice President of Experiences & Attractions for One Times Square. You will own daily operations, guest experience, team leadership, and financial performance across all attractions, reporting to the SVP/GM.

This hands-on role blends operator instincts with growth leadership to make One Times Square a must-visit NYC destination. You will collaborate with marketing, finance and security, build scalable playbooks, ensure safety and compliance, and drive strategic initiatives

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