VP, Executive Communications – Regulatory & Collections

Next Frontier Capital

United States

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Chase is seeking an Executive Communications VP for Regulatory Operations and Collections within Consumer and Community Banking to craft strategic communication plans, messages, and executive-ready materials. You will manage channels, events, and collaborate across a matrixed organization to align messaging with business priorities, helping executives connect with employees and drive outcomes.

The role requires 7+ years in professional communications, a bachelor's in a related field, and strong

Qualifications

7+ years of professional communications experience in a large, matrixed organization.
Bachelor’s degree in communications, journalism, public relations, marketing, or related field.
Strong executive presence and experience counseling and supporting senior leaders.
Exceptional writing, editing, and storytelling skills with an audience-first mindset.
Strong project management discipline; ability to manage complex, high-visibility work with precision and attention to detail.
Proactive, resourceful problem-solver with strong judgment; able to thrive in a fast-paced environment with flexibility and adaptability.
Proficiency in Word, Excel, PowerPoint, and Teams.

Responsibilities

Partner with the Head of Regulatory Operations and the Head of Collections, Recovery & Auto Operations and senior leaders to develop clear, compelling messages that reflect the organization’s vision, enhance leadership presence, and strengthen the employee experience.
Serve as a trusted advisor to executive clients – provide strategic communications counsel and advice on key business initiatives; develop messaging strategies and engagement plans that drive business results.
Develop and maintain an executive communications strategy for the Head of Regulatory Operations and the Head of Collections, Recovery & Auto Operationsincluding a visibility plan that tracks and measures how often the executive is communicating, when they are communicating (i.e. forums and communications channels), the top business priorities and key messages to help deliver on the overall business strategy.
Lead production, drafting, and editing of executive communications (emails, scripts, newsletters, intranet articles, briefings, talking points, presentations).
Plan and execute employee events (town halls, site visits, offsites, conferences, senior leader gatherings) and develop supporting communications.
Collaborate across a large, matrixed organization to ensure cohesive, integrated, and consistent communications across business units and corporate functions.
Work with leaders and partner with broader communications teams to engage employees and raise awareness for their organization’s growth and contributions across CCB and the firm.
Design and implement channel strategies across Teams, Outlook, intranet, video, and live events to maximize message delivery and engagement.
Measure and analyze effectiveness (open rates, event survey results, article clicks) and incorporate learnings into go-forward plans.
Contribute to internal editorial strategy and amplify stories across the business through modern channels and tactics.
Partner with social media teams to create and manage an executive LinkedIn content strategy.