VP, Event Operations & Guest Experience

Las-Vegas-Convention-and-Visitors-Authority; Las Vegas (NV); On-site; USD 180,000 - 300,000; Full time

Job summary

The Vice President of Event Operations at Las Vegas Convention and Visitors Authority leads campus-wide event operations and oversees Facility Services, Convention Services, Guest Experience, and Traffic to ensure world-class events and guest experiences. The role drives strategic planning, staffing, budgets, and standards across the campus.

Candidates bring 12+ years in event operations, with 5+ in senior leadership, and a track record of collaborating with clients, organizers, and public

Qualifications

• 12+ years in event operations, including leadership in complex venues.
• 5+ years in significant leadership roles managing multiple departments.
• Experience with staffing, scheduling, budgeting, and performance management.
• Advanced expertise in event operations, facility management, and traffic planning.
• Ability to leverage technology and metrics to improve results.

Responsibilities

• Develop and execute an event operations strategy aligned with campus priorities.
• Recruit, develop, and lead a high-performing leadership team across key functions.
• Oversee guest experience, traffic and campus operations for safe, high-quality events.
• Partner with clients, show organizers, exhibitors, and public agencies to deliver world-class events.

Skills

Leadership

Strategic planning

Budget management

Stakeholder engagement

Operational excellence

Education

Bachelor’s degree in business management, hospitality, facilities management

Tools

Microsoft Office

Job description

The Vice President of Event Operations at Las Vegas Convention and Visitors Authority leads campus-wide event operations and oversees Facility Services, Convention Services, Guest Experience, and Traffic to ensure world-class events and guest experiences. The role drives strategic planning, staffing, budgets, and standards across the campus.

Candidates bring 12+ years in event operations, with 5+ in senior leadership, and a track record of collaborating with clients, organizers, and public