VP, ETF Operations - Lead, Scale & Innovate Fund Servicing

Testing Site - JPMC; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorganChase in Boston seeks a Fund Service Vice President to lead fund servicing operations, overseeing accounting records, ETF administration, and client service. You will manage a diverse team, drive automation, and partner with technology, operations, and product teams to deliver high-quality service and strategic initiatives.

The role emphasizes leadership, stakeholder management, and ongoing process improvements to support ETF platforms and client outcomes.

Qualifications

• The candidate has 10+ years of fund accounting and ETF administration experience.
• Proven track record leading a diverse team and driving performance.
• Strong history implementing automation to improve operations.
• Extensive experience in strategic planning and stakeholder management.
• Demonstrated leadership and staff development skills.

Responsibilities

• Oversee accurate accounting records and securities for funds, ensuring controls.
• Lead resolution of ETF issues where transactions breach system tolerances.
• Drive continuous improvement to enhance ETF operating platform efficiency.
• Establish relationships with stakeholders, cross-functional teams, and clients.
• Implement strategic plans and manage projects to achieve objectives.
• Coach and mentor team members to support professional growth.
• Engage in discussions with Fund Sponsors regarding ETF launches and onboarding.

Skills

Fund accounting

ETF administration

Team management

Process automation

Strategic planning

Stakeholder management

Leadership

Tools

Excel

VBA

Job description

JPMorganChase in Boston seeks a Fund Service Vice President to lead fund servicing operations, overseeing accounting records, ETF administration, and client service. You will manage a diverse team, drive automation, and partner with technology, operations, and product teams to deliver high-quality service and strategic initiatives.

The role emphasizes leadership, stakeholder management, and ongoing process improvements to support ETF platforms and client outcomes.