VP, Digital Adoption & AI-Driven Growth

JPMorgan Chase & Co.; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Vice President of Digital Adoption in its Private Bank Digital Team to accelerate adoption of digital products.

The role blends an AI-product mindset with data-driven decision making to ensure client and advisor engagement and value delivery. The VP will drive adoption at scale, embed AI into product workflows, and collaborate across product, design, engineering, and advisor teams to optimize onboarding and ongoing usage.

Qualifications

• Bachelor's degree in Business, Data Science, Computer Science, Product Management, or a related field.
• 7+ years of experience in product management, digital strategy, growth, or a related discipline, ideally within financial services or a technology-driven environment.
• Demonstrated experience driving digital product adoption or growth at scale.
• Strong analytical skills with proven fluency in data - comfortable defining metrics, working with analytics tools, and translating data into strategy.
• Deep familiarity with AI/ML concepts and a track record of applying an AI-product mindset to real-world problems.

Responsibilities

• Drive Adoption at Scale: Own and execute the strategy for accelerating adoption of newly launched and existing digital products across the Private Bank ecosystem.
• Apply an AI-Product Mindset: Identify and champion opportunities to embed AI capabilities into products and adoption workflows - turning emerging AI technologies into practical, client-facing value.
• Leverage Data Relentlessly: Build and maintain a data-driven view of adoption performance. Define metrics, monitor usage trends, and translate insights into actionable strategies.
• Partner Cross-Functionally: Collaborate closely with Product, Design, Engineering, and Advisor-facing teams to align adoption goals with product roadmaps and launch cadences.
• Optimize the Adoption Funnel: Diagnose friction points across the user journey and design interventions - from onboarding to sustained engagement that measurably improve uptake.
• Experiment & Iterate: Establish a test-and-learn culture, running experiments (e.g., A/B testing, cohort analysis) to continuously refine adoption tactics.
• Influence Stakeholders: Communicate adoption insights and recommendations to senior leadership, using data storytelling to secure buy-in and drive decisions.

Skills

Product management

Digital strategy

Growth

AI product mindset

Data-driven decision-making

Analytics tools

Stakeholder management

Education

Bachelor's degree

Job description

JPMorgan Chase & Co. is seeking a Vice President of Digital Adoption in its Private Bank Digital Team to accelerate adoption of digital products.

The role blends an AI-product mindset with data-driven decision making to ensure client and advisor engagement and value delivery. The VP will drive adoption at scale, embed AI into product workflows, and collaborate across product, design, engineering, and advisor teams to optimize onboarding and ongoing usage.