VP, Customer Success - Life Sciences, Enterprise Growth

Hippocratic AI; Menlo Park (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

Hippocratic AI, based in Menlo Park, seeks a VP of Customer Success – Life Sciences to own a flagship enterprise account and lead a pod of Customer Success Executives and Forward Deployed Engineers. This revenue-bearing leadership role combines executive account ownership with hands-on delivery leadership, delivering measurable impact.

You’ll set account strategy, drive net revenue retention, and direct a cross-functional pod delivering against the customer’s priorities.

Qualifications

• 10–15 years in life sciences with customer-facing leadership experience.

Responsibilities

• Own one large strategic life sciences customer end to end as executive owner.

Skills

Executive leadership

Customer success leadership

Cross-functional leadership

Executive communication

Technical fluency

Education

Bachelor’s degree

Job description

Hippocratic AI, based in Menlo Park, seeks a VP of Customer Success – Life Sciences to own a flagship enterprise account and lead a pod of Customer Success Executives and Forward Deployed Engineers. This revenue-bearing leadership role combines executive account ownership with hands-on delivery leadership, delivering measurable impact.

You’ll set account strategy, drive net revenue retention, and direct a cross-functional pod delivering against the customer’s priorities.