VP Customer Success

IKS Health; Dallas (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

A leading healthcare consulting firm seeks a Client Relationship Manager in Dallas to oversee accounts and drive revenue growth. The role emphasizes client interactions, operational mastery, and strategic value creation, particularly within complex C-Suite relationships. They offer competitive compensation and benefits including healthcare and 401k.

Benefits

Healthcare

401k

Paid time off

Qualifications

• 10+ years experience in technology-enabled consulting or high-growth provider organizations.
• 5+ years managing C-Suite client relationships in healthcare systems.

Responsibilities

• Oversee a portfolio of accounts with precision and poise.
• Engage with executives to reinforce value and strategically cross-sell.
• Forecast revenue growth to achieve net revenue and margin objectives.

Skills

Client relationship skills

Business acumen

Problem-solving

Education

Undergraduate or Master's degree

MBA or MHA (preferred)

Job description

You'll adeptly navigate multi-dimensional engagements, combining revenue cycle transformation, consulting, and technology deployments. Your exuberant energy will drive the presentation of novel strategies and innovative ideas that fuel the expansion of client relationships. Leading teams within a matrixed environment, you'll exude operational mastery in steering your clients' businesses toward financial targets and utmost satisfaction.

Your Influence: Key Responsibilities:

- Oversee a portfolio of accounts with precision and poise.

- Engage with executives, reinforcing value and strategically cross-selling, laying the groundwork for executive-level relationships.

- Manage the entire commercial spectrum of client relations – contracts, pricing, profitability, and more.

- Meticulously forecast revenue growth to achieve net revenue and margin objectives.

- Grasp the intricacies of customers' digital transformation challenges, crafting collaborative strategies to surmount them.

- Offer industry insights to business and product leaders, ensuring the Company's solutions remain at the forefront.

Qualifications to Spark Success:

- Possess an Undergraduate or Master's degree, with an MBA or MHA as a preferred icing.

- Exemplify unparalleled client relationship skills and sharp business acumen, earning the mantle of Trusted Advisor.

- Embody problem-solving prowess, adeptly simplifying complex information for change transformation efforts.

- Garner a solid 10+ years' experience in solution-driven, technology-enabled consulting, or high-growth provider organizations.

- Flaunt a minimum of 5+ years recent experience in cultivating and managing intricate C-Suite client relationships within healthcare systems, ambulatory or acute revenue cycle management (RCM) environments, singe, or multi-specialty practices, encompassing consultative, solution-based selling.

Compensation and Benefits:The base salary range for this position is $150k-$210k. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Equal Opportunity Employer
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