VP Customer Success

AQuity Solutions; Dallas (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

AQuity Solutions seeks a seasoned consultant to manage client relationships and drive financial success in healthcare. This role involves oversight of account portfolios, strategic cross-selling, and industry insights to navigate complex challenges for executive clients. The ideal candidate should have at least 10 years of experience and strong problem-solving capabilities.

Benefits

Competitive benefits package

Healthcare coverage

401(k) plan

Paid time off

Qualifications

• 10+ years of experience in technology-enabled consulting.
• 5+ years managing C-suite client relationships in healthcare.
• Ability to simplify complex information for change initiatives.

Responsibilities

• Oversee portfolio of accounts with precision.
• Engage with C-suite executives to reinforce value.
• Forecast revenue growth to meet targets.

Skills

Client relationship skills

Business acumen

Problem-solving skills

Education

Undergraduate or master's degree

MBA or MHA (preferred)

Job description

You'll adeptly navigate multi-dimensional engagements, combining revenue cycle transformation, consulting, and technology deployments. Your energetic approach will drive the presentation of innovative strategies that expand client relationships. Leading teams within a matrixed environment, you'll demonstrate operational mastery in guiding clients' businesses toward financial success and satisfaction.

Your Key Responsibilities:

• Oversee a portfolio of accounts with precision and professionalism.
• Engage with executives, reinforcing value and strategically cross-selling to build executive-level relationships.
• Manage the full scope of client relations — contracts, pricing, profitability, and more.
• Forecast revenue growth meticulously to meet net revenue and margin targets.
• Understand clients' digital transformation challenges and develop collaborative strategies to address them.
• Provide industry insights to business and product leaders to keep solutions at the forefront.

Qualifications to Achieve Success:

• Possess an undergraduate or master's degree; an MBA or MHA is preferred.
• Exemplify excellent client relationship skills and strong business acumen, acting as a Trusted Advisor.
• Demonstrate problem-solving skills, simplifying complex information for change initiatives.
• Have at least 10+ years of experience in solution-driven, technology-enabled consulting or high-growth provider organizations.
• Have a minimum of 5+ years of recent experience managing complex C-suite client relationships within healthcare systems, ambulatory or acute revenue cycle management environments, including consultative, solution-based selling.

Compensation and Benefits:

The base salary range for this position is $150k-$210k. Pay is determined by factors such as market conditions, location, education, experience, and certifications. IKS Health offers a competitive benefits package, including healthcare, 401(k), and paid time off (eligibility applies). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or other protected categories.

Equal Opportunity Employer
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