VP, Commercial Strategy & Operations

Initial Therapeutics, Inc.; Watertown (MA); On-site; USD 300,760 - 380,413; Full time

Job summary

EyePoint Pharmaceuticals is seeking a Vice President of Commercial Operations to design and build a high-impact Commercial Operations organization, guiding analytics, CRM integration, and data strategy from pre-launch through post-launch, and into lifecycle management.

The role reports to the Chief Commercial Officer and will partner with Marketing and other functions, shaping field design and vendor partnerships to drive performance and accountability.

Qualifications

• BS/BA degree.
• 10+ years managing data insights and analytics within the pharmaceutical industry.
• Direct experience (10+ years) in leading commercial operations and analytics teams.
• Deep understanding of CRM systems and integration into broader IT infrastructure.
• Proven track record of successful design, deployment, and refinement of analytical models.
• Experience with core Sales Operations deliverables including incentive compensation, field design (segmentation, targeting), auto programs and performance tracking.
• Strong understanding of relevant data sources and ability to create a commercial data strategy.
• Demonstrate the ability to shape long-term field sales design while effectively supporting data and insight analytic needs for the commercial organization.
• Experience in managing data insights and analytics with associated budgets.
• Ophthalmology (retina specific) experience preferred
• Recent responsibility for a significant new brand launch preferred

Responsibilities

• Design the model, structure, and build a talented team Commercial Operations considering pre-launch to post-launch needs, and future lifecycle plans.
• Provide direction on predictive and prescriptive analytic needs and projects.
• Develop and manage commercial data strategy encompassing master customer view, data acquisition, aggregating, warehousing, analyzing, and reporting. Ensure integration of CRM system with IT.
• Partner with Marketing leads to design and our commercial customer engagement model
• Build Commercial and Field operations capability to support operational needs including field incentives, compensation, goal setting and performance measurement.
• Develop performance measurement and reporting plan that assesses progress to goals across the pre-launch to post-launch continuum.
• Identify the right vendors to deliver insights and expertise in support of our commercial strategies and priorities
• Build and generate dashboard of KPIs and performance indicators
• Provide leadership support and direction as a key member of the Commercial Leadership Team.
• Acts with the highest level of integrity, collaborates for results, is highly accountable and supports fellow team members consistent with the organizational culture.

Skills

Data analytics leadership

Cross-functional collaboration

Strategic planning

Education

BS/BA degree

Tools

CRM systems

IT integration

Job description

EyePoint Pharmaceuticals is seeking a Vice President of Commercial Operations to design and build a high-impact Commercial Operations organization, guiding analytics, CRM integration, and data strategy from pre-launch through post-launch, and into lifecycle management.

The role reports to the Chief Commercial Officer and will partner with Marketing and other functions, shaping field design and vendor partnerships to drive performance and accountability.