VP Commercial Operations

Dayforce US, Inc.; Minnesota; Remote; USD 150,000 - 220,000; Full time

Job summary

An established industry player is seeking a Vice President of Commercial Operations to lead a dynamic team focused on driving revenue growth. This pivotal role involves overseeing the Quote-to-Order ecosystem, enhancing deal management processes, and ensuring compliance across commercial frameworks. The ideal candidate will possess extensive experience in Commercial Operations and a proven track record in SaaS environments. Join a company committed to making work life better, where your leadership will directly impact the success of a talented team and the overall growth of the organization. Embrace the opportunity to shape the future of commercial operations in a collaborative and innovative environment.

Benefits

Comprehensive wellness initiatives

Excellent time away from work programs

Volunteer days

Competitive pay and benefits

Qualifications

• 12+ years in Commercial Operations with 5+ years in leadership.
• Expertise in CPQ platforms and pricing strategies.
• Strong systems orientation and analytical skills.

Responsibilities

• Lead a 30-person team in Commercial Operations.
• Oversee Deal Desk and Contract Management functions.
• Partner with Sales, Finance, and Legal for compliance.

Skills

Commercial Operations

Quote-to-Order

CPQ platforms

SaaS environments

Analytical skills

Executive communication

Education

Bachelor's degree

Master's degree

Tools

Salesforce CPQ

Revenue Cloud

Apttus

Job description

Posted Wednesday, May 7, 2025 at 4:00 AM | Expires Friday, July 4, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location:Work is what you do, not where you go.For this role, we are open to remote work

About the opportunity

Dayforce is seeking a Vice President of Commercial Operations to lead a high-impact team that enables profitable, scalable revenue growth across our global business. This role will own and evolve our Quote-to-Order ecosystem, overseeing critical functions including Deal Desk, Deal Management, Commercial Deal Structures, Contract Management, and CPQ systems. Reporting to the SVP of Revenue Operations, this executive will lead a team of approximately 30 professionals, partnering cross-functionally to streamline how we sell, price, and close; ensuring speed, compliance, and customer satisfaction.

The Commercial Operations team serves as the bridge between go-to-market strategy and sales execution. This organization plays a pivotal role in designing and enforcing the commercial frameworks that accelerate deal velocity, improve financial discipline, and reduce operational friction. Whether it’s structuring complex enterprise deals or scaling high-velocity transactions in the mid-market, this team empowers our salesforce to win with confidence.

What you’ll get to do

• Lead and scale a 30-person Commercial Operations team, including:
  • Deal Desk: Supporting sellers with deal structuring, approval workflows, and compliance to accelerate revenue and reduce friction.
  • Deal Management: Architecting commercial frameworks that maximize margin and minimize risk.
  • Contract Management: Overseeing design and development of custom terms where standard agreements don’t apply.
  • Strategic Engagement Services: Partnering directly with enterprise sales and customers to navigate complex negotiations.
  • Quote-to-Order Programs: Driving automation, process improvement, and system enhancements across CPQ and adjacent tools.
• Serve as a customer-facing executive, occasionally engaging directly with clients to finalize strategic and complex commercial agreements.
• Act as a delegate for CFO-level decisioning on commercial risk, discounting, and non-standard terms.
• Partner cross-functionally with senior leaders in Sales, Finance, Legal and Product to deliver a seamless, compliant, and high-performing commercial engine.
• In partnership with Offering Management and Technology teams, design and drive continuous optimization of Quote-to-Order processes, balancing speed and scale with strong financial and SOX controls.
• Define and manage KPIs and operational reporting to measure team impact, deal health, and sales productivity.
• Champion a high-performance, high-accountability culture, developing talent and driving engagement.
• Lead cross-functional strategic initiatives that improve sales efficiency, drive revenue predictability, and enhance gross margin.

Skills and experience we value

• 12+ years of progressive experience in Commercial Operations, with 5+ years in executive leadership roles
• Deep expertise in Quote-to-Order, CPQ platforms (e.g., Salesforce CPQ, Revenue Cloud, Apttus), pricing strategies, and commercial packaging
• Proven experience in fast-paced SaaS environments, balancing enterprise complexity with mid-market scale
• Demonstrated success negotiating complex deals, building approval frameworks, and partnering with Sellers, Finance and Legal teams
• Strong systems and process orientation; experience leading implementations and integrations of CPQ, CLM, CRM, and other commercial systems
• Data-driven leader with strong analytical and strategic thinking skills
• Excellent executive communication skills; comfortable presenting to C-level stakeholders and board members

What would make you really stand out

• Experience leading Commercial Operations through organizational change (e.g., centralization, scale, M&A)
• Track record of building and developing high-performing, engaged teams
• Background in Revenue Operations, GTM systems, CPQ
• Passion for scaling process, technology, and policy to support rapid growth
• Comfortable managing high-volume, high-velocity workloads in dynamic environments
• A builder's mindset: driven to improve, challenge the status quo, and create durable infrastructure for long-term success

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

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