VP, Cloud Operations & IT — Reliability & Security Leader

Illumia, LLC; Alpharetta, Scottsdale (GA, AZ); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible time off

Health, dental, and vision insurance

Employee assistance program

Employer-paid life insurance

FSA or HSA

401(k) match

Employee stock purchase plan

Job summary

Illumia, a leader in integrated technology solutions, seeks a Vice President of Cloud Operations and IT to own platform health across Azure and AWS. You will lead ~50 staff including contract partners across the US, Ireland, and India, delivering uptime, incident response, and cost discipline while shaping AI-assisted monitoring and security governance.

In this role, you will partner with Security and Architecture, drive internal IT excellence, and set service standards for production and

Qualifications

• Bachelor’s degree or equivalent in computer science, IT, or related field.
• 15+ years in technology operations with 5+ years leading operations or SRE in SaaS/cloud
• Experience running production on Azure and AWS at meaningful scale, including incident leadership
• Record of leading managers and directors across time zones
• Familiarity with SOC 2 and PCI DSS controls and audits
• Experience overseeing internal IT services and service desks
• Proven ability to collaborate with senior leaders and manage cross-team priorities

Responsibilities

• Own availability, performance and resilience of all environments with defined SLAs
• Lead incident and change management end-to-end to minimize business impact
• Manage cloud spend including budget for cloud costs and cost of revenue
• Drive capacity planning, disaster recovery, and resilience testing
• Direct cloud operations, apps, site reliability and database administration
• Coordinate with Information Security to ensure audit readiness and security controls
• Oversee internal IT services and employee systems in line with security policy
• Develop and mentor a distributed team of managers and directors

Skills

Leadership

Incident management

Change governance

Budget management

AI in production

Security compliance

Executive communication

Problem solving

Education

Bachelor’s degree in computer science, information technology or related field

Tools

Azure

AWS

Job description

Illumia, a leader in integrated technology solutions, seeks a Vice President of Cloud Operations and IT to own platform health across Azure and AWS. You will lead ~50 staff including contract partners across the US, Ireland, and India, delivering uptime, incident response, and cost discipline while shaping AI-assisted monitoring and security governance.

In this role, you will partner with Security and Architecture, drive internal IT excellence, and set service standards for production and