A leading healthcare agency is seeking a Vice President, Client Services to oversee a major portfolio of client business. This role requires a strong leader to bridge scientific expertise with business objectives, drive revenue growth, and improve client retention. The ideal candidate will have over 10 years of experience in pharmaceutical communications, with a successful track record in a leadership capacity. The position demands in-depth industry knowledge and exceptional relationship management skills while promoting a growth-oriented team environment.
Qualifications
10+ years of progressive pharmaceutical or medical communications agency experience.
Prior experience as Account Director required.
Demonstrated sustained success in a high-level leadership capacity.
Responsibilities
Lead the client relationship function as the principal business partner.
Manage staffing responsibilities for an entire portfolio of accounts.
Provide senior leadership and mentorship to Client Services leads.
Ensure the team follows agency processes for estimates and workflow.
Represent the organization in the industry to build reputation.
Skills
In-depth knowledge of the pharmaceutical and agency industries
Exceptional business acumen
Expertise in relationship management
High-level scientific knowledge
Ability to navigate compliance regulations
Ability to handle personnel issues
Education
Bachelor’s degree in a relevant field
Advanced degree (PharmD, BSN, PhD, MS, MBA)
Job description
A leading healthcare agency is seeking a Vice President, Client Services to oversee a major portfolio of client business. This role requires a strong leader to bridge scientific expertise with business objectives, drive revenue growth, and improve client retention. The ideal candidate will have over 10 years of experience in pharmaceutical communications, with a successful track record in a leadership capacity. The position demands in-depth industry knowledge and exceptional relationship management skills while promoting a growth-oriented team environment.