VP, Client Reporting & Transformation

HarbourVest Partners; Boston (MA); Hybrid; USD 160,000 - 190,000; Full time

Job summary

HarbourVest Partners is seeking a Vice President, Client Reporting and Communication, to lead day-to-day client reporting operations and drive a multi-year transformation across reporting processes, data, and platforms. You will collaborate with senior leaders to modernize reporting through automation and workflow redesign, improving client experience and scalability.

The role requires 10+ years in client reporting or related areas, a BA/BS (advanced degree preferred), and a proven track record

Qualifications

• Significant experience in client reporting, investment operations, client experience, or related transformation roles in financial services or asset management.
• Proven ability to lead large-scale initiatives, including process redesign, technology implementation, automation, and operating model evolution.
• Strong cross-functional influence across senior collaborators in a complex, matrixed environment.
• Deep understanding of client reporting processes, data dependencies, service delivery, and digital workflow automation.
• Strong execution skills, connecting long-term vision to measurable business outcomes.

Responsibilities

• Oversee day-to-day Client Reporting operations across regions and teams.
• Lead the transformation of Client Reporting, defining how reports are generated, distributed, and used.
• Define a multi-year change roadmap for reporting processes, platforms, data, and operating models.
• Collaborate with senior leaders across Client Experience, Product, Investment, Client Operations, Technology, and Client Data to modernize reporting with automation and digital enablement.
• Promote adoption of technology to reduce manual tasks, speed up reporting, and improve insight and scalability.
• Establish governance, KPIs, and oversight for quality, risk, and continuous improvement across the reporting ecosystem.
• Translate client and business needs into strategic reporting capabilities balancing usability and regulatory requirements.
• Lead and develop managers and senior staff to foster innovation, accountability, and client service excellence.
• Cultivate a forward-looking reporting function by identifying opportunities in automation and analytics.

Skills

Client reporting

Operations transformation

Digital tooling

Team leadership

Governance & risk

Education

BA/BS or equivalent

Advanced degree preferred

Job description

HarbourVest Partners is seeking a Vice President, Client Reporting and Communication, to lead day-to-day client reporting operations and drive a multi-year transformation across reporting processes, data, and platforms. You will collaborate with senior leaders to modernize reporting through automation and workflow redesign, improving client experience and scalability.

The role requires 10+ years in client reporting or related areas, a BA/BS (advanced degree preferred), and a proven track record