VP, Client Partner — Precision Marketing Growth

Interpublic; New York (NY); Hybrid; USD 190,000 - 225,000; Full time

Job summary

Critical Mass in New York seeks a visionary VP, Client Partner to lead strategic client relationships and revenue for precision marketing initiatives. You will steer multi-disciplinary teams, set direction, and drive impactful work that aligns client goals with agency growth.

With 12+ years in client services, you’ll partner with the executive team to manage financial and operational targets, mentor leaders, and champion excellence in digital experiences, including eCommerce and analytics.

Qualifications

• 12+ years in client services across marketing, advertising, or consulting.
• Track record of owning revenue targets and growing client relationships.
• Deep understanding of how digital experiences are planned and built, including eCommerce, analytics, content management, and digital marketing.
• Experience leading multidisciplinary teams, ideally across multiple offices.
• Executive presence, with outstanding written, verbal, and presentation skills.

Responsibilities

• Own the full scope of your client relationships, setting direction, delivering on business objectives, and making Critical Mass indispensable.
• Drive revenue growth across your line of business by spotting and building organic opportunities within existing accounts and helping win new ones.
• Partner with the Executive Team to set financial and operational goals, and own the strategic planning, fiscal management, and day-to-day operations of your business.
• Bring an entrepreneurial mindset, pushing your team and clients toward innovation and measurable business impact.
• Build and lead a high-performing team. Set a clear vision, manage performance, mentor future leaders, and set the example.
• Champion excellence by making sure everything we deliver meets Critical Mass's standards for quality and creativity.
• Stay ahead of what's next in digital, AI, and emerging technology, and turn it into opportunities for your clients.
• Balance client priorities with agency goals, making smart trade-offs that serve both.
• Contribute to the agency beyond your accounts through knowledge sharing, best practices, succession planning, and representing Critical Mass externally.
• Live Critical Mass's values, and build a team culture where collaboration and initiative thrive.

Skills

Client services leadership

Revenue growth

Digital marketing

Executive presence

Cross-office leadership

Strategic planning

Adobe Experience Manager

Tools

Adobe Experience Manager

Job description

Critical Mass in New York seeks a visionary VP, Client Partner to lead strategic client relationships and revenue for precision marketing initiatives. You will steer multi-disciplinary teams, set direction, and drive impactful work that aligns client goals with agency growth.

With 12+ years in client services, you’ll partner with the executive team to manage financial and operational targets, mentor leaders, and champion excellence in digital experiences, including eCommerce and analytics.