VP, Client Growth & Strategy Lead — SF Onsite

Darkroom; California; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Unlimited PTO + US holidays

Health, dental, vision coverage

401(k) with company match

Job summary

Darkroom, a fast-growing agency, is seeking a VP, Client Business Lead to own the day-to-day client experience with a founder-led consumer tech client in the San Francisco Bay Area. You will translate founder direction into strategic priorities for a large cross-functional team and drive the engagement as it scales.

You'll partner with the Director of Growth and VP of Paid Media to maintain executive sponsorship and ensure high-impact delivery, while protecting both client and agency interests.

Qualifications

• 10+ years in growth marketing or client leadership for marketing services.
• Experience leading a large, fast-moving account for a founder-led or venture-backed consumer company.
• Media fluency to defend a plan and read platform data without a translator.
• Working knowledge of mobile app growth and app measurement (MMPs, SKAN, event tracking).
• Executive presence with founders and ability to push back constructively.
• Proven ability to run a cross-functional team's priorities through a demanding client.

Responsibilities

• Be the senior client leader embedded with the client most of the week, owning the relationship with founders and product leadership and their experience with Darkroom.
• Translate client priorities into clear briefs for our media, creative, creator, social, and lifecycle teams.
• Run the operating rhythm: weekly onsite plans, decision windows, and a single set of priorities.
• Own escalations end to end and close the loop for both sides.
• Manage scope and expectations to avoid unagreed work creeping in.
• Identify opportunities to expand the engagement with scoped work as the roadmap grows.
• Make budget, pacing, and channel mix decisions in collaboration with senior leadership.
• Diagnose performance or delivery issues in real time and drive fixes across teams.
• Verify the client's measurement setup with engineers and clarify ownership.
• Bring a point of view on consumer tech growth and set the agenda accordingly.

Skills

Growth leadership

Client leadership

Media fluency

Executive presence

Cross-functional teamwork

Tools

MMPs

Analytics platforms

Job description

Darkroom, a fast-growing agency, is seeking a VP, Client Business Lead to own the day-to-day client experience with a founder-led consumer tech client in the San Francisco Bay Area. You will translate founder direction into strategic priorities for a large cross-functional team and drive the engagement as it scales.

You'll partner with the Director of Growth and VP of Paid Media to maintain executive sponsorship and ensure high-impact delivery, while protecting both client and agency interests.