VP, Business Operations - Integrated Capacity & Growth

United Talent Agency; New York (NY); On-site; USD 250,000 - 360,000; Full time

Benefits offered by this job

Inclusive culture

Well-being programs

Growth opportunities

Job summary

UTA Advisory seeks a Vice President, Business Operations to build and lead the operating capability that connects commercial demand to workforce capacity, resource deployment, engagement execution and profitability. This executive will establish processes, systems and accountability to operate as an integrated business as the portfolio grows.

The role translates booked work and qualified pipeline into actionable staffing and delivery plans, coordinates capabilities across teams, and identifies

Qualifications

• Substantial progressive experience in business operations, resource management or professional services delivery, including senior leadership responsibility in an agency, consultancy or comparable client-service business.
• Strong ability to build an integrated operating model across teams or business units and lead implementation through influence as well as direct authority.
• Experience connecting CRM, resource or project management systems and financial reporting; Salesforce and Hive experience is preferred.

Responsibilities

• Build and continuously improve the engagement lifecycle from qualified opportunity and scope development through staffing, kickoff, delivery, economic review and closeout; establish clear handoffs, stage gates and escalation paths.
• Translate qualified opportunities into resource requirements by capability, level, skill, timing, duration, geography and shared-resource dependency; compare probability-weighted demand with available capacity.
• Coordinate enterprise staffing and resolve resource conflicts using business priorities, delivery risk and economics.
• Lead weekly pipeline and resource reviews, delivery reviews, monthly operating reviews and quarterly capacity reviews; ensure decisions have accountable owners and follow through.
• Maintain a rolling 90–180-day view of demand, headcount, utilization, chargeability, skills, availability and contractor requirements across Advisory.
• Partner with Enterprise Sales, business leaders and subject-matter experts to validate delivery feasibility, staffing assumptions, timing, shared-resource needs and resource costs.
• Establish intake, prioritization, workflow and deployment practices for Creative and other shared capabilities, balancing competing demand and internal versus external resource use.

Skills

Leadership experience

Capacity forecasting

Engagement economics

Resource management

Tools

Salesforce

Hive

Job description

UTA Advisory seeks a Vice President, Business Operations to build and lead the operating capability that connects commercial demand to workforce capacity, resource deployment, engagement execution and profitability. This executive will establish processes, systems and accountability to operate as an integrated business as the portfolio grows.

The role translates booked work and qualified pipeline into actionable staffing and delivery plans, coordinates capabilities across teams, and identifies