VP, Branch Network Growth & Service Excellence

Dollar Bank; Virginia Beach (VA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Tuition reimbursement

Gym membership reimbursement

Job summary

A financial institution is looking for a VP of Branch Support to oversee the daily operations of its retail branch network in Virginia Beach. The ideal candidate will have over 11 years of managerial experience and at least 3 years managing multiple branches. Responsibilities include ensuring compliance, fostering customer service, and engaging with the local community. The role requires strong leadership skills and a Bachelor's Degree. A comprehensive benefits package is offered for full-time employees.

Qualifications

• 11+ years of managerial or leadership experience.
• 3+ years managing multiple retail branch banking locations.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Set an example of quality service as outlined in the Bank’s Quality Service Statement.
• Build a customer service‑driven team.
• Maintain operational integrity across branches, including compliance.

Skills

Customer service

Leadership

Communication

Time-management

Proficient computer skills

Education

Bachelor’s Degree

Job description

A financial institution is looking for a VP of Branch Support to oversee the daily operations of its retail branch network in Virginia Beach. The ideal candidate will have over 11 years of managerial experience and at least 3 years managing multiple branches. Responsibilities include ensuring compliance, fostering customer service, and engaging with the local community. The role requires strong leadership skills and a Bachelor's Degree. A comprehensive benefits package is offered for full-time employees.