VP, AI Operations & Platform Governance

Citi; New York (NY); On-site; USD 230,000 - 370,000; Full time

Job summary

Citi is seeking a Vice President to lead AI Operations in Investor Operations, overseeing the AI book of work and ensuring delivery, governance, and alignment with enterprise platforms. The role requires strong technical fluency in AI tools, models, and architectures, and close partnership with engineering and data science teams.

The position emphasizes driving reuse, governance, and regulatory compliance while scaling AI across functions and regions.

Qualifications

• Strong practical understanding of machine learning, NLP, and LLMs.
• Experience building and deploying AI solutions with data pipelines and feature engineering.
• Ability to credibly engage with engineers and data scientists.
• Bachelor’s degree or equivalent experience required.

Responsibilities

• Own and deliver the Investor Operations AI book of work.
• Drive prioritisation, execution, and measurable value delivery.
• Guide model choices and deployment approaches across projects.
• Promote standardised approaches and best practices across teams.
• Scale AI initiatives across regions and functions.

Skills

Machine Learning

NLP & LLMs

IDP

Data pipelines

Feature engineering

Model training

Model evaluation

Deployment patterns

Python ecosystems

LLM architectures

Cloud AI platforms

Engage with engineers

Education

Bachelor's degree or equivalent

Job description

Citi is seeking a Vice President to lead AI Operations in Investor Operations, overseeing the AI book of work and ensuring delivery, governance, and alignment with enterprise platforms. The role requires strong technical fluency in AI tools, models, and architectures, and close partnership with engineering and data science teams.

The position emphasizes driving reuse, governance, and regulatory compliance while scaling AI across functions and regions.