VP, Agency Compliance & Quality Assurance

CAMBA; New York (NY); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer-m

Paid time off

Paid holidays

Job summary

CAMBA in Brooklyn, NY seeks a Vice President, Agency Compliance to lead the organization’s quality assurance and regulatory compliance programs. You will monitor program operations, document compliance across services, and drive an agency-wide risk assessment and improvement plan.

The role reports to the Chief Legal Officer and collaborates with senior leadership to ensure adherence to funding requirements, regulatory standards, and ethical practices.

Qualifications

• Five years of progressively responsible experience relating to quality assurance and regulatory compliance in human services environments.

Responsibilities

• Conduct internal program audits and risk assessments to ensure compliance with regulatory standards and assist in establishing methods to improve program’s efficiency and quality of services, as well as reduce vulnerability to fraud, waste and abuse.
• Ensure funder and/or oversight entity program operational requirements are adhered to and collaborate with management on the provision of quality services. Conduct site visits and workshops, which may include observing staff interaction with participants such as intakes, service plan creation, and reviewing case files for completeness, accuracy, and compliance.
• Record, aggregate, analyze and report results of program activity audits, identifying trends and root causes, and making recommendations for program or performance improvements.
• Identify gaps in program and staff performance and recommend, develop and/or conduct staff training to cure deficiencies and reiterate standards and enhance service practices.
• Create Standard Operating Procedures (SOPs) and/or Desk Guides for new and existing programs as needed.
• Assist with external audits conducted by funders and third-party auditors.
• Report, elevate and/or investigate matters related to the program compliance, independent of any program interest in protecting its billing outcomes, including designing and coordinating internal investigations, and documenting, reporting, coordinating and pursuing any resulting correction action.
• Meet with the senior staff of programs under review to discuss any findings and implement changes and work collaboratively with program department management, external agencies and stakeholders to support compliance efforts and monitor remediation (Corrective Action) activities.

Skills

Organizational skills

Attention to detail

Presentation skills

Interpersonal collaboration

Problem solving

Education

Bachelor’s Degree in public health, public administration, human services, or a related field

Master’s Degree in public health, public administration, human services, or a related field

Tools

MS Excel

MS PowerPoint

MS Forms

Visio

Job description

CAMBA in Brooklyn, NY seeks a Vice President, Agency Compliance to lead the organization’s quality assurance and regulatory compliance programs. You will monitor program operations, document compliance across services, and drive an agency-wide risk assessment and improvement plan.

The role reports to the Chief Legal Officer and collaborates with senior leadership to ensure adherence to funding requirements, regulatory standards, and ethical practices.