Volunteer Specialist

Community Of Hope Inc.; Washington (District of Columbia); Hybrid; USD 33,103 - 36,423; Full time

Benefits offered by this job

3 weeks vacation, additional week after two years

Tuition reimbursement

Medical, dental, and vision insurance

Job summary

Community Of Hope Inc. is looking for a Volunteer Specialist in Washington, DC. This role, working 30 hours a week in a hybrid environment, involves recruiting, supporting, and managing volunteers to assist with programs aimed at ending homelessness.

The ideal candidate will have at least 2 years of experience in volunteer management and a commitment to diversity and inclusion. Benefits include vacation, sick leave, and development opportunities.

Qualifications

• Minimum 2 years of volunteer management experience preferred.
• Strong written and verbal communication skills.
• Commitment to supporting families experiencing homelessness.

Responsibilities

• Recruit and screen volunteers across all programs.
• Schedule volunteers for various activities.
• Ensure proper supervision and support for volunteers.

Skills

Volunteer management

Communication skills

Organizational skills

Diversity, Equity, and Inclusion

Teamwork

Education

High school diploma or equivalent

B.A./B.S. preferred

Tools

Microsoft Office

Raiser's Edge or VolunteerHub

Job description

Volunteer Specialist

Washington, DC | Hybrid | $24.03 - $26.44

Community of Hope seeks a 30-hour-per-week full-time Volunteer Specialist to ensure sufficient volunteers for program and organization activities, support volunteers and program teams, and help end homelessness. This position is located at The Conway Health and Resource Center in Southwest, DC.

Our Approach and Values

• We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do.

What You’ll Do

• Recruit and screen volunteers across all programs, update online recruitment platforms, and attend recruiting fairs.
• Schedule sufficient volunteers for volunteer opportunities (e.g., Fam-Club, Birthday & Winter Parties) at short-term family housing sites.
• Ensure volunteers have proper supervision and support for their duties at Fam-Club, birthday parties, and other activities.
• Work with the Youth Engagement Specialist (YES) to plan and implement engaging and age-appropriate activities for Fam-Club.
• Develop relationships with Fam-Club participants, including adults, children, and youth, to create a safe and welcoming environment.
• Support the team’s storytelling for “Stories of Hope” and other communications by collecting photo releases and taking photos of residents, and connect the Communications team with families who want to share their story.
• Ensure volunteers complete Volunteer Guidelines and Policies prior to volunteering, including securing parent/guardian signatures for minor volunteers.
• Maintain communication with volunteers via phone, email, and/or mail to develop and maintain ongoing, long-term participation and strengthen involvement, including conversions to donors.

Requirements

Must‑Haves

• High school diploma or equivalent required.
• Minimum 2 years of volunteer management experience preferred.
• Highly motivated, organized, and comfortable speaking in front of large groups; strong written and verbal communication for a variety of audiences.
• Knowledge of computer systems, including internet and Microsoft Office, required.
• Commitment to volunteerism and providing meaningful volunteer experiences required.
• Able to work independently and with a team.
• Commitment to supporting families experiencing homelessness and historically under‑resourced communities.
• Awareness of and commitment to Diversity, Equity, and Inclusion.
• Ability to travel between sites as needed.
• Ability to work a flexible schedule, including evenings and certain weekends.

Nice‑to‑Haves

• B.A./B.S. preferred.
• Experience in a nonprofit, health care, or social service environment a plus.
• Experience with youth development programming and management preferred.
• Familiarity with best practices in volunteer management, child development, youth development programming and management, positive communication and behavior management, trauma‑informed care.
• Knowledge of Raiser's Edge and/or VolunteerHub preferred.

Benefits

• 8 x Washington Post 150 Top Workplaces winner
• 8‑hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, 11.5 paid holidays, and one yearly floating holiday.
• Annual performance‑based raises up to 5% of annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance plus a 403(b) retirement plan.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well‑being.

Community of Hope is an equal opportunity employer.