Housing Stability Case Manager - Temporary

Community-of-Hope; Washington (District of Columbia); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

8-hour workdays with paid lunch

3 weeks vacation + 2 weeks sick leave

11.5 paid holidays + floating personal

Job summary

Community of Hope seeks a temporary Housing Stability Case Manager in Washington, DC. You will support families in securing and maintaining housing and increasing self-sufficiency through income, benefits, and education. The role is hybrid and ends April 30, 2027.

Responsibilities include developing goal plans, coordinating with housing resources, and advocating with landlords. Strong communication and two years in housing services are required.

Qualifications

• Associate degree or two years of college required.
• Minimum two years in housing/homelessness or social services.
• Two years of experience in housing/homelessness or social services field.
• Strong knowledge of community resources or ability to learn quickly.
• Strong interpersonal and organizational skills; strong written and verbal communication.
• Proven ability to submit timely, detailed case notes.

Responsibilities

• Develop measurable, action-oriented goal plans for families and update them per guidelines.
• Meet with families to support plan implementation and follow up per contract requirements.
• Network with community resources, make referrals, and track participation in services.
• Assist housing search with Housing Specialist; accompany to view units and advocate with landlords.
• Conduct home visits and provide tenant education per guidelines.
• Maintain regular client communication and document progressive engagement efforts.
• Work within a housing-first, client-centered framework with strengths-based services.

Skills

Case management

Housing knowledge

Interpersonal skills

Documentation

Communication skills

Education

Associate's degree

Two years college

Bachelor's degree

Job description

Housing Stability Case Manager - Temporary

Washington, DC | Hybrid | $25.96 - $26.92 | Washington Post Top Workplace

Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is seeking a temporary, full-time Housing Stability Case Managers for in our Short Term Family Housing Program. In this role, you'll help families secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall family stability. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is temporary with an anticipated end date of April 30th 2027. This position is located at Hope Apartments in Southeast, DC.

Our Approach and Values:

• We celebrate people's strengths and acknowledge the impact of trauma on people's lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

What You'll Do

• Works with families using a two-generation (whole family) approach to develop individual goal plans that are measurable and detailed with action steps that will help each family achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
• Meets with families on caseload to support implementation of their goal plans and follow-up in accordance with program contract guidelines and family needs.
• Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track families' participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
• Assists families with housing search process in collaboration with Housing Specialist. As needed, accompanies families to view units, advocates for families with landlords, and assists families with applications and other paperwork. If COH is providing financial assistance for application fees, accompanies families to render payment.
• Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
• Maintains regular communication in accordance with program contract guidelines with all families on caseload and documents progressive engagement efforts with difficult to engage families.
• Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.

Requirements

Must-Haves

• Associate's degree or two years of college.
• In lieu of the education requirement, a minimum two years of experience with homeless services programs or provision of social services.
• Minimum of two years of experience working in housing/homelessness or social services field;
• Strong knowledge of community resources or ability to become knowledgeable required;
• Strong interpersonal and organization skills.
• Strong communication skills including verbal and writing;
• Proven ability to submit timely, detailed and accurate case notes.

Nice-to-Haves

• Bachelor's degree.

Why You'll Love Working Here!

At COH, we prioritize the following well-being and work-life balance-centered benefits: (Full-Time)

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding
• Medical, dental, vision, life & disability insurance + 403(b) retirement
• Leadership development, internal promotions and career growth opportunities
• A culture grounded in equity, compassion, and well-being

About Us:

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

With the help of our amazing staff, we have successfully provided:

• 50,000+ medical visits
• 6,300+ dental visits
• 17,000+ emotional wellness visits
• 1,384 families and 220 individuals with housing/homelessness prevention services

Community of Hope is an equal opportunity employer.

Email: [e-mail] Phone: [phone].