Volunteer Services Coordinator, Full-time

Hospice Savannah; Savannah (GA); On-site; USD 48,000 - 62,000; Full time

Job summary

Hospice Savannah is seeking a Volunteer Services Coordinator to lead recruitment, onboarding, training, retention, supervision, and utilization of hospice volunteers to support patients, families, and caregivers. The role coordinates volunteer services across the organization, ensuring adequate coverage and compliance with regulatory requirements.

The coordinator collaborates with the interdisciplinary team to assess needs, develop care plans, document in the EMR, monitor assignments, promote

Qualifications

• Associate degree required; bachelor's degree in healthcare administration, social work, human services, education, nonprofit management, or related field preferred.
• Minimum two years of experience in volunteer management, healthcare, hospice, nonprofit administration, human resources, or related field preferred.
• Experience recruiting, onboarding, and training volunteers strongly preferred.
• Experience with electronic medical record documentation preferred.

Responsibilities

• Recruit, onboard, train, and retain hospice volunteers.
• Supervise and coordinate volunteer utilization to support patients, families, caregivers, and organizational needs.
• Enter volunteer-related orders and documentation in the electronic medical record.
• Promote volunteer engagement through education, recognition, and retention initiatives.

Skills

Volunteer management

Recruitment

Onboarding

Training

Healthcare

Public speaking

Education

Associate degree

Bachelor’s degree preferred

Tools

EMR software

Job description

Job Location: Administrative Offices - Savannah, GA 31406

Job Summary

The Volunteer Services Coordinator is responsible for the recruitment, onboarding,training, retention, supervision, and utilization of hospice volunteers to support themission and regulatory requirements of Hospice Savannah. This position coordinatesvolunteer services across the organization, ensuring adequate volunteer coverage forpatients, families, caregivers, and organizational needs. The Coordinator collaborateswith the interdisciplinary team to assess patient needs, develop volunteer care plans,enter volunteer-related orders and documentation in the electronic medical record,monitor volunteer assignments, maintain regulatory compliance, and promote volunteerengagement through education, recognition, and retention initiatives.

Qualifications

• Associate degree required; bachelor's degree in healthcare administration, social work, human services, education, nonprofit management, or related field preferred.
• Minimum two years of experience in volunteer management, healthcare, hospice, nonprofit administration, human resources, or related field preferred.
• Experience recruiting, onboarding, and training volunteers strongly preferred.
• Experience with electronic medical record documentation preferred.
• Valid driver's license, automobile insurance, and reliable transportation required.

Competencies, Preferred Knowledge, Skills, and Abilities

• Knowledge of hospice philosophy and Medicare hospice volunteer requirements.
• Ability to develop and maintain volunteer recruitment and retention programs.
• Strong organizational and project management skills.
• Ability to facilitate training and educational programs.
• Strong presentation and public speaking skills.
• Ability to analyze volunteer utilization and program performance metrics.
• Proficiency in Microsoft Office, volunteer management software, and electronic medical record systems.

Physical Demands and Work Environment

Position carries risk of exposure to infectious disease which requires standard safety precautions while in patient care areas. Position requires ability to lift up to 20 lbs utilizing proper lifting techniques. Position requires minimal walking in administrative and patient care areas.

Position Type and Expected Hours of Work

This is a non-exempt, full-time position working a general schedule of Monday through Friday with requests to work additional days/hours as needed.

Travel

Must be able to travel as required, which includes a moderate amount of driving utilizing a personal vehicle.