Volunteer Services Coordinator, Full-time

Hospice Savannah Inc; Savannah (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hospice Savannah Inc. seeks a Volunteer Services Coordinator to lead recruitment, onboarding, training, retention, supervision, and utilization of hospice volunteers to support patient care and organizational needs.

The role collaborates with the interdisciplinary team to assess patient needs, develop volunteer care plans, and document in the EMR. Strong communication, organization, and caregiver engagement skills are essential.

Qualifications

• Requires an Associate degree; a Bachelor's degree in a related field is preferred.
• 2+ years of experience in volunteer management, healthcare, hospice, nonprofit administration, human resources, or related field preferred.
• Experience recruiting, onboarding, and training volunteers is strongly preferred.
• Proficiency with electronic medical record systems and related documentation is expected.

Responsibilities

• Recruit, onboard, train, and retain hospice volunteers.
• Coordinate volunteer services across the organization to ensure adequate coverage for patients, families, and staff.
• Collaborate with interdisciplinary teams to assess patient needs and develop volunteer care plans.
• Enter volunteer orders and documentation in the EMR.
• Monitor volunteer assignments and ensure regulatory compliance.
• Promote volunteer engagement through education, recognition, and retention initiatives.

Skills

Volunteer management

Training delivery

Public speaking

Project management

Microsoft Office

EMR systems

Data/utilization analysis

Education

Associate degree

Bachelor’s degree in healthcare administration, social work, human services, education, nonprofit management, or related field

Tools

Volunteer management software

EMR documentation

Microsoft Office

Job description

Job SummaryThe Volunteer Services Coordinator is responsible for the recruitment, onboarding,training, retention, supervision, and utilization of hospice volunteers to support themission and regulatory requirements of Hospice Savannah. This position coordinatesvolunteer services across the organization, ensuring adequate volunteer coverage forpatients, families, caregivers, and organizational needs. The Coordinator collaborateswith the interdisciplinary team to assess patient needs, develop volunteer care plans,enter volunteer-related orders and documentation in the electronic medical record,monitor volunteer assignments, maintain regulatory compliance, and promote volunteerengagement through education, recognition, and retention initiatives.Minimum QualificationsAssociate degree required; bachelor's degree in healthcare administration, social work, human services, education, nonprofit management, or related field preferred.Minimum two years of experience in volunteer management, healthcare, hospice, nonprofit administration, human resources, or related field preferred.Experience recruiting, onboarding, and training volunteers strongly preferred.Experience with electronic medical record documentation preferred.Valid driver's license, automobile insurance, and reliable transportation required.Competencies, Preferred Knowledge, Skills, and AbilitiesKnowledge of hospice philosophy and Medicare hospice volunteer requirements.Ability to develop and maintain volunteer recruitment and retention programs.Strong organizational and project management skills.Ability to facilitate training and educational programs.Strong presentation and public speaking skills.Ability to analyze volunteer utilization and program performance metrics.Proficiency in Microsoft Office, volunteer management software, and electronic medical record systems.Physical Demands and Work EnvironmentPosition carries risk of exposure to infectious disease which requires standard safetyprecautions while in patient care areas. Position requires ability to lift up to 20 lbsutilizing proper lifting techniques. Position requires minimal walking in administrativeand patient care areas.Position Type and Expected Hours of WorkThis is a non-exempt, full-time position working a general schedule of Monday throughFriday with requests to work additional days/hours as needed.TravelMust be able to travel as required, which includes a moderate amount of drivingutilizing a personal vehicle.