Volunteer Programs Lead (Healthcare)

Yale New Haven Health; Fort Trumbull (CT); Presencial; USD 52.000 - 66.000; Tempo integral

Resumo da vaga

Yale New Haven Health is seeking a Volunteer Services Coordinator to orchestrate hospital volunteer programs, recruit and screen candidates, and ensure onboarding and ongoing training. You will collaborate with multiple departments to assess needs, design role descriptions, and implement recognition activities.

The role requires demonstrated experience in program development, public speaking, and coordinating volunteers within healthcare settings, with strong communication and project management

Qualificações

• All applicants must have personal volunteer experience in some setting.
• Proven experience in program development and coordination, public speaking and presentations, leading training programs, project coordination.
• Prior experience coordinating volunteers preferred in a healthcare setting.
• AHA CAVS preferred, but not required.

Responsabilidades

• Designs and implements volunteer programs throughout the Medical Center, coordinating with departments to assess needs.
• Creates and updates volunteer position descriptions reflecting duties.
• Develops and implements recruitment plans to fill volunteer roles.
• Screens volunteers through interviews and observations using behavioural techniques.
• Selects volunteers to staff hospital programs and refers applicants as appropriate.
• Matches applicants to suitable volunteer positions and ensures onboarding.
• Conducts orientation incorporating JCAHO and OSHA requirements.
• Coordinates departmental training schedules and maintains training records.
• Supervises volunteers across programs and resolves concerns with documentation.
• Analyzes attendance and hours data monthly using technology resources.
• Maintains schedules and identifies trends in volunteer satisfaction.
• Coordinates volunteer recognition activities and participates in hospital-wide events.
• Maintains strong relationships with departments to integrate volunteers as team members.
• Articulates impact of policies on volunteer programs.
• Administers programs in compliance with Joint Commission, OSHA, labor laws, ADA, Civil Rights Law.
• Represents hospital in community engagements to promote volunteerism.
• Supports leadership development and explores creative volunteer roles beyond traditional tasks.
• Recommends changes to departmental policies and procedures.

Conhecimentos

Public speaking

Volunteer management

Training coordination

Communication skills

Project coordination

Formação

Bachelor's degree in related field

Ferramentas

Word

Excel

PowerPoint

Descrição da vaga

Yale New Haven Health is seeking a Volunteer Services Coordinator to orchestrate hospital volunteer programs, recruit and screen candidates, and ensure onboarding and ongoing training. You will collaborate with multiple departments to assess needs, design role descriptions, and implement recognition activities.

The role requires demonstrated experience in program development, public speaking, and coordinating volunteers within healthcare settings, with strong communication and project management