Volunteer Programs Lead - Community Impact & Coordination

Feeding America Eastern Wisconsin, Inc.; Appleton (WI); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

HSA contribution

Paid time off

Paid holidays

Volunteer Time Off

Life and AD&D insurance

Disability coverage

Parental leave

Employee assistance program

Professional development

Job summary

Feeding America Eastern Wisconsin, Inc. in Appleton, WI is seeking a Volunteer Program Specialist. You’ll welcome volunteers, guide orientation, and help ensure engaging activities across a busy warehouse environment.

You will coordinate shifts, support setup, and collaborate with Operations, Development, Inventory, and Programs to fulfill our mission while promoting safety and excellent volunteer experiences.

Qualifications

• People-first mindset and a genuine commitment to helping Feeding America Eastern Wisconsin advance its mission to solve hunger.
• Strong interpersonal skills and the ability to build positive relationships with volunteers, coworkers, and people from diverse backgrounds.
• A positive, team-oriented attitude with a flexible, can-do approach to getting things done.
• Strong communication, organization, time management, and problem-solving skills.
• The ability to multitask, adapt to changing priorities, and thrive in a fast-paced, hands-on environment.
• A commitment to following safety procedures and maintaining a safe, organized workspace.
• Basic working knowledge of Microsoft Office.
• The ability to obtain and maintain forklift certification within 90 days of hire.
• Flexibility to work occasional evenings and weekends when needed; overtime may be available based on operational needs.
• A valid driver’s license and satisfactory driving record when driving for organizational business.

Responsibilities

• Create a welcoming experience: Greet volunteers, support orientation, answer questions, and help everyone feel connected to our mission.
• Keep volunteer shifts running smoothly: Prepare work areas, organize supplies, coordinate activities, and support setup and cleanup.
• Roll up your sleeves: Work alongside volunteers to provide guidance, troubleshoot challenges, and keep activities productive and engaging.
• Put safety first: Promote safe work practices, proper food handling, product quality, and an organized work environment.
• Collaborate across teams: Coordinate volunteer activities with operational needs, product flow, staffing, and program priorities.
• Build lasting connections: Help recognize volunteers and encourage continued engagement with Feeding America Eastern Wisconsin.
• Stay flexible and solution-focused: Adjust to changing needs and support special projects, community events, and occasional evening or weekend shifts.

Skills

People-first mindset

Interpersonal skills

Communication

Organization

Time management

Problem-solving

Safety procedures

Microsoft Office

Forklift certification

Driver's license

Evenings/weekends flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Feeding America Eastern Wisconsin, Inc. in Appleton, WI is seeking a Volunteer Program Specialist. You’ll welcome volunteers, guide orientation, and help ensure engaging activities across a busy warehouse environment.

You will coordinate shifts, support setup, and collaborate with Operations, Development, Inventory, and Programs to fulfill our mission while promoting safety and excellent volunteer experiences.