Volunteer Programs & Engagement Manager

Indyhunger; Indianapolis (IN); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health, dental, vision insurance (90%‑

Life and LT disability insurance

403(b) match up to 3%

Generous PTO & holidays

Job summary

Keep Indianapolis Beautiful is seeking a Manager of Volunteer Programs in Indianapolis to lead recruitment, engagement, and retention of volunteers across multiple programs. You will manage systems, communications, data, and partnerships to strengthen community involvement and program participation.

You will collaborate with the Director of Stakeholder Engagement and other teams to expand opportunities, evaluate impact, and ensure timely recognition of volunteers.

Qualifications

• Bachelor’s degree preferred; relevant experience may substitute.
• 3–5 years in volunteer management or nonprofit programs preferred.
• Experience with Salesforce CRM and volunteer management software encouraged.

Responsibilities

• Develop and implement volunteer recruitment, engagement, recognition, and retention strategies.
• Evaluate programs using participation data and feedback to improve outcomes.
• Lead logistics and staffing for organization-wide projects and events.
• Build and maintain partnerships with community groups and volunteers.
• Recruit, train, support, and recognize volunteers; coordinate staffing needs.
• Manage volunteer systems, registrations, databases, and related tech.
• Oversee volunteer communications and reporting for grants and operations.
• Run Ambassador and Tree Tender programs; coordinate education and events.
• Collaborate with other departments to expand opportunities and impact.

Skills

Volunteer recruitment

Volunteer engagement

Program management

Data tracking & reporting

Community outreach

Education

Bachelor’s degree preferred

3–5 years in volunteer management

Experience with Salesforce CRM

Tools

Salesforce CRM

Formstack

Microsoft Office

Job description

Keep Indianapolis Beautiful is seeking a Manager of Volunteer Programs in Indianapolis to lead recruitment, engagement, and retention of volunteers across multiple programs. You will manage systems, communications, data, and partnerships to strengthen community involvement and program participation.

You will collaborate with the Director of Stakeholder Engagement and other teams to expand opportunities, evaluate impact, and ensure timely recognition of volunteers.