Volunteer Program & Workforce Development Coordinator

Carnegie Science Center; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Volunteer Program & Workforce Development Coordinator, where you will play a crucial role in shaping and managing volunteer programs. This full-time position offers the chance to engage with diverse communities, develop training initiatives, and foster collaborative relationships. With a focus on inclusivity and outreach, you will contribute to the mission of igniting curiosity and connecting people with the wonders of science. If you're passionate about volunteer management and community engagement, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree with at least 2 years' experience in volunteer programs.
• Strong organizational and communication skills essential for the role.

Responsibilities

• Develop and implement volunteer and internship recruitment strategies.
• Design and facilitate orientation and training programs for volunteers.
• Maintain volunteer records and oversee recognition efforts.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Time Management

Microsoft Office Proficiency

Customer Service Experience

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Volunteer Program & Workforce Development Coordinator
Carnegie Science Center, 1 Allegheny Avenue, Pittsburgh, Pennsylvania, United States of America
Req #1584 Friday, May 2, 2025

About Carnegie Science Center

Carnegie Science Center connects people with science, igniting curiosity that endures for a lifetime. Our Science Center offers immersive experiences such as exploring the human body, river science, and wildlife wonders. We feature exhibits like Mars: The Next Giant Leap and USS Requin (SS 481), along with movies, live theater, sports challenges, and Miniature Railroad & Village. We are committed to inclusivity and outreach, engaging Pittsburgh’s diverse communities and extending our impact nationally. Join us in igniting curiosity and fostering connections with the wonders of science!

Position Details

This is a full-time, union position eligible for benefits. Please see the bottom of this page for starting pay information.

Role Summary

The Volunteer Program & Workforce Development Coordinator plays a lead role in developing and managing volunteer and internship programs, including recruitment, training, retention, and evaluation of volunteers, interns, and other non-employees. The role supports staff development and recognition initiatives and may perform operational functions as needed.

Qualifications

Education & Experience

• Bachelor’s degree with at least 2 years’ experience in volunteer programs or personnel management, or equivalent combination of education and experience.

Knowledge, Skills, Abilities

• Excellent organizational and communication skills.
• Strong attention to detail and time management.
• Proficiency with Microsoft Office and comfort with new technologies.
• Public contact or customer service experience preferred.
• Positive attitude and ability to work with diverse groups.
• Ability to build collaborative relationships and maintain confidentiality.

Physical & Other Requirements

• Primarily sedentary work; no special demands.
• Training duration: Two months.
• Occasional evening/weekend hours required.

Principal Responsibilities

1. Develop and implement volunteer and internship recruitment and assignment strategies.
2. Design and facilitate orientation and training programs.
3. Train staff on volunteer management and develop program goals.
4. Maintain volunteer records and oversee recognition efforts.
5. Build relationships with volunteers, interns, and staff.
6. Support program budgeting and fiscal responsibility.
7. Assist with front-of-house support during peak visitation times.
8. Participate in professional development and evaluation activities.
9. Perform other duties as assigned.

Clearance Requirements

PA Act 153 clearances or proof of application are required upon employment and ongoing.

Equal Opportunity Statement

Carnegie Museums is an Equal Opportunity Employer.

Additional Information

• Job Family Vacation Category I
• Pay Type Hourly
• Starting Rate: $19.00

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