Volunteer Operations Lead - Food Bank Programs

Los Angeles Regional Food Bank; Los Angeles (CA); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid holidays

Job summary

Los Angeles Regional Food Bank is seeking a Volunteer Operations Supervisor to oversee the Volunteer Department and coordinate events across Los Angeles County, including drive-through, pop-up, and walk-up food distributions.

You will lead and train volunteers, ensure safety, and collaborate with departments to maintain high-quality communication, transparency, and volunteer reporting. Flexibility for early mornings/evenings and local travel is required.

Qualifications

• High School Diploma required; Prefer at least 2 years’ College-level coursework completed.
• Demonstrates ability to supervise, lead, and works well with others
• Possesses excellent interpersonal communication with various staff
• Adapts communication styles to relay information to different stakeholders.
• Strong organizational and planning skills
• Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.
• Demonstrates strong planning, organizing, time management, and interpersonal skills.
• Proactive in identifying opportunities and solutions for compliance while maintaining a positive experience for volunteers
• Ability to work in a fast-paced environment that requires multitasking and self-starter mentality
• Great public speaking, oral, and written skills.

Responsibilities

• Oversee department staff and supervise volunteers at events.
• Plan, coordinate, and set up each volunteer event.
• Greet volunteers and assist with special requests as per volunteer schedule.
• Serve as customer service representative for the Volunteer Department.
• Lead, train, orient, and supervise volunteers at on-site and off-site events.
• Manage volunteer needs and advise on ADA compliance and disaster preparedness.
• Develop communication materials for policies and procedures.

Skills

Supervision

Interpersonal skills

Organizational skills

Communication

Time management

Public speaking

Problem solving

Education

High School Diploma

College coursework

Job description

Los Angeles Regional Food Bank is seeking a Volunteer Operations Supervisor to oversee the Volunteer Department and coordinate events across Los Angeles County, including drive-through, pop-up, and walk-up food distributions.

You will lead and train volunteers, ensure safety, and collaborate with departments to maintain high-quality communication, transparency, and volunteer reporting. Flexibility for early mornings/evenings and local travel is required.