Volunteer Coordinator - Hospice Care & Community Impact

SouthernCare, Inc.; Mishawaka (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with Company Match

Career advancement opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical insurance

Paid time off

Wellness programs

Tuition assistance

CEUs

Life insurance

Job summary

SouthernCare, Inc. is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers who provide essential services to patients and families.

You will ensure the program aligns with federal hospice regulations and community needs as part of the interdisciplinary team. The role focuses on supervising volunteer activities, coordinating placements, and maintaining records, while fostering strong communication with staff and volunteers in a home-based hospice

Qualifications

• CPR certification is required.
• Valid driver's license, reliable transportation and current auto insurance are required.
• Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families.
• Ability to build rapport with volunteers, staff and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and capable of working independently and collaboratively.
• Competent in Microsoft Office and basic office equipment.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate appropriate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in the hospice's quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

CPR certification

Driver's license

Communication skills

Public speaking

Microsoft Office

Organization & record-keeping

Independent & collaborative

Education

Bachelor's degree preferred

Four years related experience

Job description

SouthernCare, Inc. is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers who provide essential services to patients and families.

You will ensure the program aligns with federal hospice regulations and community needs as part of the interdisciplinary team. The role focuses on supervising volunteer activities, coordinating placements, and maintaining records, while fostering strong communication with staff and volunteers in a home-based hospice