Volunteer Coordinator – Hospice Care & Impact

Gentiva Hospice; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Job summary

Responsibilities include orientation, health screenings, record-keeping, and collaboration with staff. Candidates should be CPR-certified with a valid driver's license and strong communication skills.

Qualifications

• CPR certification required.
• Valid driver's license, reliable transportation, and current auto insurance required.
• Deep understanding of hospice philosophy and the emotional needs of patients and families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Review and update volunteer policies and procedures.

Skills

CPR certification

Verbal and written communication

Public speaking

Organizational skills

Record-keeping

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Responsibilities include orientation, health screenings, record-keeping, and collaboration with staff. Candidates should be CPR-certified with a valid driver's license and strong communication skills.