Volunteer Coordinator

James River Home Health and Hospice; Richmond (VA); On-site; USD 72,000 - 80,000; Full time

Job summary

James River Home Health and Hospice is seeking a Hospice Volunteer Coordinator to lead the volunteer program, recruit and train volunteers, and assign duties. The role emphasizes compassionate patient care support and collaboration with IDG and QAPI teams.

The position requires at least one year of healthcare experience, HR experience preferred, and knowledge of Medicare Hospice Conditions of Participation. Excellent communication skills are essential.

Qualifications

• Minimum of one year experience in a health care setting.
• Hospice and/or Volunteer Experience preferred.
• Knowledge of Medicare Hospice Conditions of Participation.
• The ability to communicate well, both verbally and in writing.

Responsibilities

• Develop and implement a volunteer recruitment program.
• Develop and implement the volunteer training and orientation program.
• Provide volunteers with assignments.
• Provide supervision to volunteers, including supervision visits, performance evaluations, time sheets and visit notes submission, and review of visit notes to ensure plan of care is followed.
• Maintain volunteer personnel files.
• Attend IDG meetings.
• Participate in QAPI activities.
• Maintain monthly statistics regarding the volunteer program.
• Maintain communication with Volunteers about meetings and training opportunities.

Skills

Healthcare experience

HR experience

Medicare COP

Communication skills

Job description

Hospice Volunteer Coordinator

JoinJames River Home Health, where your expertise and compassion make a real difference. We’re seeking a dedicated Hospice Volunteer Coordinator to join our team! We are passionate about making an impact on patients’ lives each day and are looking for dependable, compassionate people.

Schedule: M-F 8:00 am - 5:00 pm

Compensation: $72,000k - $80,000k

POSITION RESPONSIBILITIES

• Develop and implement a volunteer recruitment program.
• Develop and implement the volunteer training and orientation program.
• Provide volunteers with assignments.
• Provide supervision to volunteers, this includes:
  • - Periodic supervisory visits;
  • - Volunteer performance evaluations;
  • - Ensuring time sheets and visit notes are completed and submitted per policy; and
  • - Reviewing of volunteer visit notes to ensure the plan of care is being followed.
• Maintain volunteer personnel files.
• Attend IDG meetings.
• Participate in QAPI activities.
• Maintain monthly statistics regarding the volunteer program.
• Maintain line of communication with Volunteers. (ie. Keep volunteers informed of IDG meetings, in-services and training opportunities, notification of changes in patient status affecting visits, etc.)
• Assume responsibility for self-development by continually striving to improve his/her practice through formal education, attendance at workshops and conferences, active participation in professional and related organizational meetings, and individual research and reading.

JOB CONDITIONS

The ability to access patients’ homes which may not be routinely wheelchair accessible is required.

Physical activities will include, walking, sitting, stooping, and standing.

QUALIFICATIONS

• Minimum of one (1) year experience in a health care setting. (Hospice and/or Volunteer Experience preferred.)
• Human Resource experience preferred.
• Knowledge of Medicare Hospice Conditions of Participation.
• The ability to communicate well, both verbally and in writing.

James River is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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