VOLUNTEER & COMMUNITY ENGAGEMENT COORDINATOR

Baby2baby Events; Los Angeles, Northern (CA, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Baby2Baby seeks a dedicated Volunteer and Community Engagement Coordinator to lead daily volunteer sessions, coordinate materials for projects, and support outreach across Los Angeles. You will train volunteers, manage online platforms, and analyze participation data while collaborating with teams on holiday and back-to-school programs.

Strong communication and organizational skills are essential. The role is based at Baby2Baby’s HQ in Los Angeles with some offsite events and occasional weekend

Qualifications

• Minimum of 2-3 years relevant professional experience.
• Physical demands include lifting up to 50lbs and standing for extended periods of time.
• Excellent oral communication skills with the ability to speak professionally, publicly, and confidently to donors, sponsors, volunteers and community partners.
• Strong organizational, time-management and multi-tasking skills with the ability to adapt quickly and problem-solves under pressure.
• Demonstrated ability to take initiative, make thoughtful decisions independently and lead projects.
• Highly personable and energized by working with diverse populations and building relationships.
• Demonstrated ability to work both independently and collaboratively as part of a team.
• Creative thinker with strong problem-solving skills and an artistic eye.
• Commitment to Baby2Baby’s mission and passion for volunteerism and community engagement.
• Spanish speaking highly preferred.

Responsibilities

• Leads daily volunteer sessions, including set up, facilitation, troubleshooting and breakdown.
• Serves as the point person during volunteer sessions, helping make real-time decisions and ensuring a positive volunteer experience.
• Trains volunteers and educated groups on Baby2Baby’s mission and programs.
• Coordinates preparation and organization of materials for special projects and offsite volunteer events.
• Supports and cross-trains in additional community engagement efforts, including holiday programs, back to school efforts, responsive programming, community events and the internship program.
• Acts as a primary point of contact for volunteer groups by coordinating pre-session communications, confirming logistics and providing post-session follow-up.
• Maintains online recruiting platforms and scheduling systems.
• Tracks and analyzes volunteer participation.
• Coordinates volunteer recognition and appreciation efforts.
• Researches and attends mission-related community fairs/events.
• On-site involvement at Baby2Baby events, distributions, sponsorship activations, and volunteer sessions across Los Angeles, etc. Some events may occur on the weekend.
• Other duties as assigned.

Skills

Volunteer coordination

Communication

Organization

Public speaking

Relationship building

Tools

Google Workspace

Canva

Job description

Volunteer and Community Engagement Coordinator

Reports to – Manager, Volunteer & Community Engagement

Organization Overview

Baby2Baby is a non-profit organization that provides children in need with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states. The organization has distributed over half a billion items in the past 15 years to children in homeless shelters, domestic violence programs, foster care, hospitals and school districts as well as children who have lost everything in the wake of disaster. The organization’s success has been propelled forward by its industry-leading model that is redefining what it means to operate a non-profit with a seamless integration of impact, innovation, and influence, which earned them praise from TIME Magazine as one of 2023’s most influential companies and recognition as the #1 non-profit on Fast Company’s World’s Most Innovative Companies List. To learn more about Baby2Baby please visit www.baby2baby.org.

Position Overview

Reporting to the Manager, Volunteer and Community Engagement, the Volunteer and Community Engagement Coordinator will support all day-to-day activities of Baby2Baby’s volunteer program and community outreach initiatives. This is a full-time position responsible for leading volunteer sessions, coordinating special projects and offsite events, tracking and analyzing data, preparing materials for donation, and supporting broader community engagement efforts.

Given the nature of the work, candidates must excel at working both independently and in collaboration with others. The ideal candidate is a strong communicator and relationship-builder who thrives in social environments while also being comfortable taking initiative and leading projects independently. This role requires a highly organized, adaptable and solutions-oriented individual who is comfortable making quick decisions in a fast-paced environment.

The Volunteer and Community Engagement Coordinator will work Monday – Friday at Baby2Baby’s HQ at 5830 W. Jefferson Boulevard, Los Angeles, CA 90016. The work is performed in both office and warehouse settings.

Duties and Responsibilities

• Leads daily volunteer sessions, including set up, facilitation, troubleshooting and breakdown.
• Serves as the point person during volunteer sessions, helping make real-time decisions and ensuring a positive volunteer experience.
• Trains volunteers and educated groups on Baby2Baby’s mission and programs.
• Coordinates preparation and organization of materials for special projects and offsite volunteer events.
• Supports and cross-trains in additional community engagement efforts, including holiday programs, back to school efforts, responsive programming, community events and the internship program.
• Acts as a primary point of contact for volunteer groups by coordinating pre-session communications, confirming logistics and providing post-session follow-up.
• Maintains online recruiting platforms and scheduling systems.
• Tracks and analyzes volunteer participation.
• Coordinates volunteer recognition and appreciation efforts.
• Researches and attends mission-related community fairs/events.
• On-site involvement at Baby2Baby events, distributions, sponsorship activations, and volunteer sessions across Los Angeles, etc. Some events may occur on the weekend.
• Other duties as assigned.

Required Qualifications

• Minimum of 2-3 years relevant professional experience.
• Physical demands include lifting up to 50lbs and standing for extended periods of time.
• Excellent oral communication skills with the ability to speak professionally, publicly, and confidently to donors, sponsors, volunteers and community partners.
• Strong organizational, time-management and multi-tasking skills with the ability to adapt quickly and problem-solves under pressure.
• Demonstrated ability to take initiative, make thoughtful decisions independently and lead projects.
• Highly personable and energized by working with diverse populations and building relationships.
• Demonstrated ability to work both independently and collaboratively as part of a team.
• Creative thinker with strong problem-solving skills and an artistic eye.
• Proficient on Google Workspace (Docs, Sheets, Slides, Drive and Calendar) and Canva.
• Commitment to Baby2Baby’s mission and passion for volunteerism and community engagement.
• Spanish speaking highly preferred.

This role’s salary range is between $22-$26/hr. Actual salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Other

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.