VOIP & Network Technician — Hawaii (On-Site)

Apex Systems; Waipahu (HI); On-site; USD 34,000 - 43,000; Full time

Job summary

Everforth Apex in Hawaii seeks a Network Telephony Technician to support LAN/WAN and VOIP across Oahu. This 1-year contract role requires travel to local offices and hands-on hardware/telephony troubleshooting.

You will install and maintain data network gear, assist with upgrades, manage RMAs, and provide Level 1 support under supervision. Requires 2+ years in network support and Cisco routing/switching experience.

Qualifications

• 2+ years of network support experience.
• Cisco routers and switches experience.
• In-person hardware and telephony troubleshooting experience is required.
• Telephony/VOIP experience.

Responsibilities

• Install, maintain, and manage data network and telephony equipment, including phones, routers, LAN switches, wireless equipment, servers, backup systems, and network management and diagnostic tools
• Assist with network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations
• Perform basic inventory management processes
• Create RMAs and track to resolution
• Provide hands-on troubleshooting support under supervision

Skills

Network support

Cisco routers and switches

VOIP/telephony

In-person hardware troubleshooting

Tools

RMA process

Network monitoring tools

Phone systems

Job description

Everforth Apex in Hawaii seeks a Network Telephony Technician to support LAN/WAN and VOIP across Oahu. This 1-year contract role requires travel to local offices and hands-on hardware/telephony troubleshooting.

You will install and maintain data network gear, assist with upgrades, manage RMAs, and provide Level 1 support under supervision. Requires 2+ years in network support and Cisco routing/switching experience.