Voids Supervisor

Civic Recruitment Limited; Town of Greenwich (NY); On-site; USD 45,000 - 59,000; Full time

Job summary

Civic Recruitment Limited seeks an experienced Voids Works Supervisor to lead repairs and refurbishment of void properties for a local authority. You will oversee DLO operatives and external contractors, ensuring safety, quality and timely delivery within budget.

The role requires managing multiple projects, coordinating resources, and maintaining records across housing repairs systems. A driving licence and safety qualifications are essential to succeed.

Qualifications

• Experience supervising repairs, voids or property refurbishment works.
• Experience managing trade operatives, contractors or maintenance teams.
• Strong knowledge of building maintenance, repairs and refurbishment processes.
• Knowledge of housing repairs and void property standards.
• Understanding of Health and Safety legislation including CDM regulations.
• Experience monitoring budgets, costs and contractor performance.
• Ability to manage multiple projects and competing priorities.
• Strong organisational and planning skills.
• Excellent communication and stakeholder management skills.
• Ability to interpret specifications, schedules of work and technical information.
• Experience using repairs management, housing management or asset management systems.
• Full UK Driving Licence.
• Experience working within Local Authority or Social Housing environments.
• Knowledge of procurement and contract management practices.
• Experience managing void turnaround programmes and KPI performance targets.

Responsibilities

• Manage the delivery of void property repairs and refurbishment works from inspection through to completion.
• Ensure void properties are returned to lettable standards safely, efficiently and within agreed timescales.
• Supervise up to 16 DLO trades operatives working individually or within teams of one to four employees.
• Manage and coordinate external contractors delivering end-to-end void works programmes.
• Oversee mixed delivery models involving both in-house DLO teams and external contractors.
• Allocate work, schedule resources and monitor productivity to maximise performance and service delivery.
• Carry out pre-inspections, work evaluations and post-inspections to ensure compliance with required standards.
• Monitor quality, cost and performance of all void works and take corrective action where required.
• Ensure compliance with all health and safety legislation, policies and procedures.
• Manage contractor and operative performance against KPIs and service standards.
• Monitor expenditure and ensure works are delivered within budget and provide value for money.
• Investigate and resolve operational issues, complaints and service failures promptly and professionally.

Skills

Team leadership

Budget management

Health & safety compliance

Stakeholder management

Planning & organisation

Communication

Contract management

Driving licence

Education

IOSH Managing Safely

CSM/SSSTS or equivalent

CDM Regulations knowledge

Job description

Greenwich, United Kingdom | Posted on 18/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Month Contract With A Local Authority

Job Purpose

To be responsible to the Voids Repairs Manager or Assistant Voids Repairs Manager for the safe, efficient, timely and cost-effective turnaround of void properties, ensuring homes are brought back into use to the required quality standard, within target timescales and agreed budgets.

The postholder will oversee the delivery of void works through Direct Labour Organisation (DLO) operatives, contractors, or a combination of both, ensuring compliance with health and safety legislation, performance standards and value-for-money objectives.

Key Responsibilities

• Manage the delivery of void property repairs and refurbishment works from inspection through to completion.
• Ensure void properties are returned to lettable standards safely, efficiently and within agreed timescales.
• Supervise up to 16 DLO trades operatives working individually or within teams of one to four employees.
• Manage and coordinate external contractors delivering end-to-end void works programmes.
• Oversee mixed delivery models involving both in-house DLO teams and external contractors.
• Allocate work, schedule resources and monitor productivity to maximise performance and service delivery.
• Carry out pre-inspections, work evaluations and post-inspections to ensure compliance with required standards.
• Monitor quality, cost and performance of all void works and take corrective action where required.
• Ensure compliance with all health and safety legislation, policies and procedures.
• Manage contractor and operative performance against key performance indicators (KPIs) and service standards.
• Monitor expenditure and ensure works are delivered within budget and provide value for money.
• Investigate and resolve operational issues, complaints and service failures promptly and professionally.
• Ensure accurate records are maintained using housing repairs and asset management systems.
• Liaise effectively with tenants, housing officers, contractors, suppliers and internal stakeholders.
• Support continuous improvement initiatives to improve void turnaround times and customer satisfaction.
• Ensure materials, labour and plant resources are utilised efficiently.
• Participate in service development and contribute to achieving departmental objectives.

Requirements

• Experience supervising repairs, maintenance, voids or property refurbishment works.
• Experience managing trade operatives, contractors or maintenance teams.
• Strong knowledge of building maintenance, repairs and refurbishment processes.
• Knowledge of housing repairs and void property standards.
• Understanding of Health and Safety legislation including CDM regulations.
• Experience monitoring budgets, costs and contractor performance.
• Ability to manage multiple projects and competing priorities.
• Strong organisational and planning skills.
• Excellent communication and stakeholder management skills.
• Ability to interpret specifications, schedules of work and technical information.
• Experience using repairs management, housing management or asset management systems.
• Full UK Driving Licence.
• SMSTS, SSSTS or equivalent supervisory qualification.
• Experience working within Local Authority or Social Housing environments.
• Knowledge of procurement and contract management practices.
• IOSH Managing Safely qualification.
• Experience managing void turnaround programmes and KPI performance targets.