Voice & Video Engineer: Teams Rooms & Digital Signage

Moog; East Aurora (NY); Hybride; USD 90 000 - 125 000; Plein temps

Avantages offerts par ce poste

401k matching

Employee stock purchase plan

Flexible spending accounts

Health insurance

Paid time off

Parental leave

Employee Assistance Plan (EAP)

Résumé du poste

Moog is seeking a Voice and Video Engineer to design, deploy, and maintain global collaboration technologies with a focus on Teams Rooms, conference room tech, and Appspace signage. The hybrid role is based in Buffalo, NY, with responsibilities spanning engineering, documentation, and operations to enhance user experience.

The ideal candidate brings 5+ years in collaboration/AV, strong troubleshooting, and a solid ITSM background.

Qualifications

• 5+ years supporting collaboration, AV, or endpoint technologies.
• Experience with Teams Rooms or enterprise conference room tech.
• Strong troubleshooting and problem-solving skills.
• Foundational networking knowledge (TCP/IP, DNS, DHCP, VLANs, wireless).
• Experience creating technical documentation and support procedures.
• Familiarity with Intune device management.
• Understanding of ITSM and ServiceNow workflows.
• Strong verbal and written communication skills.

Responsabilités

• Support design, deployment, and maintenance of Teams Rooms and conference room tech globally.
• Standardize conference room platforms, hardware, and deployment processes.
• Test, validate, and implement new collaboration technologies and room solutions.
• Collaborate with vendors and stakeholders to improve room reliability and adoption.
• Support room health monitoring, performance analysis, and remediation.

Connaissances

Troubleshooting

Verbal communication

Written communication

Project coordination

Automation scripting

Outils

Microsoft Teams Rooms

Appspace

Utelogy

PowerShell

Bash

Python

Intune

ServiceNow

Microsoft 365

Description du poste

Moog is seeking a Voice and Video Engineer to design, deploy, and maintain global collaboration technologies with a focus on Teams Rooms, conference room tech, and Appspace signage. The hybrid role is based in Buffalo, NY, with responsibilities spanning engineering, documentation, and operations to enhance user experience.

The ideal candidate brings 5+ years in collaboration/AV, strong troubleshooting, and a solid ITSM background.