Voice/Data Service Technician

TradeSTAR, Inc.; Addison (TX); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

401(k) with Company Match

Auto and Phone Allowance / Reimburse

Descripción de la vacante

TradeSTAR, Inc. is seeking an experienced Voice & Data Service Technician for the Dallas–Fort Worth area. You will diagnose, repair, and document cabling systems across active facilities, coordinating with client IT and facility teams to ensure minimal downtime.

The role emphasizes hands-on troubleshooting, moves/adds/changes, and field testing of copper and fiber, with a focus on independence and customer service.

Formación

• 3+ years of commercial voice/data, structured cabling, or low-voltage experience preferred.
• Experience with service calls, troubleshooting and MAC work.
• Strong hands-on knowledge of Cat6 and Cat6A cabling.
• Experience terminating, testing, repairing copper cabling.
• Fiber optic troubleshooting and termination experience.
• Ability to read prints, floor plans and project docs.
• Basic IP networking understanding.

Responsabilidades

• Troubleshoot and repair existing commercial voice and data cabling systems.
• Diagnose connectivity issues and determine solutions.
• Complete MAC work in active facilities.
• Install, terminate, repair and test Cat6 and Cat6A cabling.
• Test and certify copper and fiber installations.
• Coordinate with customer IT, facility teams and end users.
• Complete service documentation and manage calls with limited supervision.

Conocimientos

Troubleshooting

Customer communication

Independent work

Professional demeanor

Problem solving

Herramientas

Cat6/Cat6A cabling tools

Fiber optic testing equipment

Cable testing equipment

Prints and floor plan reading tools

Descripción del empleo

When the Easy Fix Doesn t Work, You re the Tech They Call Now Hiring: Voice & Data Service Technician DFW, TX Anyone can pull cable. Can you find the problem when something isn t working? TradeSTAR is recruiting an experienced Voice & Data Service Technician for a client opportunity supporting commercial customers throughout the Dallas-Fort Worth area. We re looking for a technician who knows how to walk into an existing facility, assess the situation, troubleshoot the system, and get the job done right. This is a hands‑on service and troubleshooting role involving structured cabling, fiber optics, moves/adds/changes, testing, repairs, and modifications to existing commercial systems. If you re comfortable working independently, dealing directly with customers, and being the person they count on to solve the problem, we want to talk to you.

What You ll Be Doing:

Troubleshoot and repair existing commercial voice and data cabling systems.

Diagnose connectivity issues and determine the appropriate solution.

Complete moves, adds, and changes (MAC work) in active facilities.

Install, terminate, repair, and test Cat6 and Cat6A cabling.

Troubleshoot, terminate, and repair fiber optic cabling.

Test and certify copper and fiber installations using industry-standard equipment.

Trace, identify, label, and document existing cabling.

Troubleshoot jacks, patch panels, cable runs, and related infrastructure.

Perform service work in MDFs, IDFs, telecom rooms, and equipment spaces.

Read prints, floor plans, cable schedules, and project documentation.

Coordinate with customer IT departments, facility personnel, project teams, and end users.

Complete service documentation detailing work performed, materials used, and corrective actions.

Manage assigned service calls and daily responsibilities with limited supervision.

Perform work in occupied healthcare facilities while following required dust‑control and infection‑prevention procedures.

What We re Looking For:

3+ years of commercial voice/data, structured cabling, or low‑voltage experience preferred.

Previous experience with service calls, troubleshooting, and MAC work.

Strong hands‑on knowledge of Cat6 and Cat6A structured cabling systems.

Experience terminating, testing, repairing, and troubleshooting copper cabling.

Fiber optic troubleshooting and termination experience.

Experience using cable testing, certification, and troubleshooting equipment.

Comfortable working in MDF/IDF and telecom environments.

Ability to trace and diagnose issues within existing cabling infrastructure.

Basic understanding of IP networking and network connectivity.

Ability to read prints, floor plans, and technical documentation.

Basic computer skills and the ability to complete electronic service documentation.

Ability to work independently and make sound decisions in the field.

Professional communication and customer‑service skills.

Valid driver s license and reliable transportation.

This Is More Than an Installation Job:

A strong service technician doesn t need every answer handed to them. You know how to ask the right questions, trace an existing system, test the infrastructure, isolate the issue, and determine what needs to happen next. You re comfortable walking into an unfamiliar site, communicating with the customer, and taking ownership of the service call from start to finish. If your strength is figuring out what s wrong and knowing how to fix it this opportunity was built for your skill set.

What s In It for You?

• Competitive Pay Based on Experience
• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Auto and Phone Allowance / Reimbursement
• Bonus Program
• Ongoing Training and Advancement Opportunities
• Long‑Term Career Opportunity with an Established Integrator

Ready for a Role Where Your Experience Matters? TradeSTAR connects experienced low‑voltage professionals with career opportunities throughout the DFW market.

Trace it. Test it. Solve it.