Vocera Systems Specialist - Clinical Training & Support

Stryker; Clarksburg (WV); On-site; USD 78,000 - 168,000; Full time

Job summary

Stryker is seeking an Associate ProAssure Systems Specialist to support the implementation and administration of Vocera solutions on customer sites. You will train nurses and clinicians, document data processes, and ensure seamless device and server management across primary and secondary locations in West Virginia.

The role requires clinical IT experience, strong communication, and the ability to work on-site at multiple locations. US citizenship is required and pay ranges are listed for U.S.

Qualifications

• Bachelor’s degree required or in lieu of degree, 6+ years additional relevant work experience.
• Minimum 2 years clinical or healthcare IT experience.
• Must be a US Citizen.

Responsibilities

• Manage multiple Vocera databases and establish/document processes for data integrity; work with clinical departments to keep database entities current.
• Manage Vocera servers including software updates, OS maintenance, backups, and collaborate on antivirus, server monitoring and disaster recovery practices.
• Manage Vocera devices: maintain inventory records, manage RMA process and spares pool, document all processes.
• Train users to use Vocera effectively and deploy sustainable training processes for new hires and current staff.

Skills

Clinical IT experience

Training users

Data integrity management

On‑site support

Education

Bachelor’s degree

6+ years relevant work experience

Tools

Microsoft Office Suite

Vocera system

Job description

Stryker is seeking an Associate ProAssure Systems Specialist to support the implementation and administration of Vocera solutions on customer sites. You will train nurses and clinicians, document data processes, and ensure seamless device and server management across primary and secondary locations in West Virginia.

The role requires clinical IT experience, strong communication, and the ability to work on-site at multiple locations. US citizenship is required and pay ranges are listed for U.S.