Vitamin Education & Sales Specialist - Hybrid

ProCaps Labs; Henderson (NV); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance Bonus

Medical, Dental & Vision

Paid Time Off

401k with match

Life Insurance

Short Term Disability

Gym Membership Reimbursement

Vitamin Allowance

HS Savings Plan

Referral Program

Pet Insurance

Job summary

ProCaps Laboratories in Henderson, NV, is hiring a Training Vitamin Specialist to deliver outstanding customer service and sales support while promoting company products. This hybrid role begins after a 90-day training period, with a training class starting November 2.

The position emphasizes quality service, consultative selling, and adherence to company policies; overtime and weekend shifts may be required.

Qualifications

• High school diploma or GED required.
• Customer service or sales experience preferred but not essential; focus on quality and helping people.
• Clear telephone communication and world-class service.
• Willingness to learn about natural supplementation and educate others.
• Ability to work in a fast-paced structured environment and meet Call Center metrics.
• Motivated self-starter with team orientation.
• Good computer skills: data entry, MS Word, Internet; Excel knowledge a plus.
• Available to work 6:00am–6:00pm and weekends; overtime when needed.
• Willing to complete ongoing training.

Responsibilities

• Educate customers on ingredients, features, benefits and use of company products.
• Document customer inquiries and actions on tracking system and/or by completing logs.
• Maintain confidentiality and sensitivity in all interactions.
• Manage steady volume of calls and prioritize follow-through.
• Identify issues and trends to improve customer service and productivity.
• Contribute to overall departmental productivity using company procedures.
• Promote interest in ProCaps products and services.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Data entry

Internet navigation

MS Word

Excel

Education

High school diploma or GED

Tools

MS Word

Excel

Internet

Job description

ProCaps Laboratories in Henderson, NV, is hiring a Training Vitamin Specialist to deliver outstanding customer service and sales support while promoting company products. This hybrid role begins after a 90-day training period, with a training class starting November 2.

The position emphasizes quality service, consultative selling, and adherence to company policies; overtime and weekend shifts may be required.