Vital Records Administrative Specialist

State of Iowa - Executive Branch; Des Moines (IA); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision Coverage

Paid Time Off

IPERS Retirement Plans

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Employee Discount Programs

Résumé du poste

The Iowa Department of Health and Human Services (HHS) seeks an Administrative Support Assistant 3 to join our team in Des Moines. You will screen applications, review vital records documents, and ensure compliance with Iowa Code and Administrative Rules.

You will enter data in IVES, produce certified copies, process fees, balance daily reports, and assist with VitalChek orders while delivering professional, customer-focused service.

Qualifications

• Two years of full-time work in general office or clerical roles.
• Total of two years of education and/or full-time experience; 30 college hours equals one year.
• Experience in data entry or processing and financial/billing tasks is a plus.

Responsabilités

• Screen applications at the front window and review vital records materials.
• Enter and verify data in the IVES system and issue certified copies.
• Process fees, balance daily financial reports, and manage VitalChek orders.
• Communicate with customers to resolve issues and explain rejections.

Connaissances

Clerical experience

Data entry

Office management

Customer service

Formation

High school diploma or equivalent

Two years of college coursework

Outils

Excel

Description du poste

The Iowa Department of Health and Human Services (HHS) seeks an Administrative Support Assistant 3 to join our team in Des Moines. You will screen applications, review vital records documents, and ensure compliance with Iowa Code and Administrative Rules.

You will enter data in IVES, produce certified copies, process fees, balance daily reports, and assist with VitalChek orders while delivering professional, customer-focused service.