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The State of Iowa is seeking a Medical Records and Administrative Support staff member to provide clerical and medical-record support for Health Services. You will scan and file health-care documentation into the electronic health record, review records for completeness, and assist with scheduling telehealth and other appointments.
You will also answer telephone calls and direct inquiries to appropriate staff, performing other clerical tasks to keep clinic operations running smoothly.
Provides administrative and medical-record support for Health Services. Scans and files health-care documentation into the electronic health record; reviews records for completeness; processes routine health-services documentation; assists with scheduling and coordination of telehealth and other appointments; answers telephone calls and directs inquiries to appropriate staff; and performs other clerical functions necessary to support clinic operations.
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
The equivalent of two years of full-time clerical work experience involving the use of medical terminology; OR employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time work experience as a Resident Treatment Worker, Pharmacy Assistant or a position providing nursing care or clerical work in a state institution providing medical services shall be considered qualified.