Visual Merchandising Expert - In-Store Experience

lululemon; Boston (MA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. in Boston Seaport is seeking a Visual Merchandising Specialist to bring brand-driven VM strategies to life on the sales floor.

You will style products, manage in-store marketing elements, and implement key product stories to optimize guest experiences in alignment with store standards. The role involves mannequin styling, signage updates, and collaborating with leadership to ensure a world-class, guest-centric environment.

Qualifications

• 1 year of retail or sales work experience.
• Some education or experience with visual merchandising, fashion merchandising, graphic design, interior design, space planning or related field.
• Education: High school diploma/GED/equivalent, or above; training or degree in design or a related field.
• Experience (not necessarily the focus of a role): retail product merchandising, visual merchandising, or inventory management; managing projects, processes, or administering part of a business operation.
• For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Responsibilities

• Collaborate with store leadership to bring VM presentation and guest experience to life on the floor.
• Optimize guests’ experiences through brand standards in product stories, placement strategies, and intuitive store navigation.
• Execute powerful and visually appealing product presentation to enhance guest experience and drive store sell through.
• Execute VM flips, including window activations, mannequin styling, signage and label updates, and seasonal or weekly merchandise changes.
• Connect with guests on the floor to assess needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Provide direct feedback and in-the-moment training related to brand standards, product placement, and visual display techniques to support team learning.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships

Skills

Retail experience

Visual merchandising

Customer service

Team collaboration

Education

High school diploma/GED

Design-related coursework

Job description

lululemon Athletica Inc. in Boston Seaport is seeking a Visual Merchandising Specialist to bring brand-driven VM strategies to life on the sales floor.

You will style products, manage in-store marketing elements, and implement key product stories to optimize guest experiences in alignment with store standards. The role involves mannequin styling, signage updates, and collaborating with leadership to ensure a world-class, guest-centric environment.