Visual Merchandiser: Elevate In-Store Experience

COS; Los Angeles (CA); On-site; USD 67,502,000 - 76,044,000; Full time

Benefits offered by this job

Staff discount 25% across H&M Group

H&M Incentive Program (HIP)

401(k)

Health Savings Account (HSA)

Life & Disability protection

Employee Assistance program

Pet Insurance

Paid Time Off including birthday

Job summary

COS in Los Angeles is seeking a Visual Keyholder to shape the in-store journey with an eye for aesthetics and commercial mindset, bringing the brand’s vision to life through compelling displays and customer engagement.

You will interpret sales data, style mannequins, install window displays, and mentor the team while upholding high visual standards and a luxury-craft aesthetic. This full-time role offers a competitive pay and a range of benefits.

Qualifications

• Customer-centric mindset for elevating in-store experiences.
• Skilled in executing brand visual guidelines including window displays and in-store presentation.
• Strong fashion knowledge of trends, silhouettes, and seasonal styling.
• Experience using KPIs and sales data to inform visual merchandising decisions.
• Clear communication and active listening skills.
• Adaptable and flexible to changing priorities and customer requests.
• Eager to learn and grow professionally.

Responsibilities

• Deliver excellent customer experience with styling advice and knowledgeable service.
• Interpret sales data and customer insights to guide visual direction.
• Design and install impactful window displays reflecting trends and brand identity.
• Style mannequins and create outfits to inspire purchases.
• Merchandise shop floor per guidelines for cohesive presentation.
• Support sales team and contribute to seamless customer experience.
• Set and maintain high visual merchandising standards and mentor team.
• Act as brand ambassador contributing to memorable customer journeys.

Skills

Customer-centric mindset

Visual merchandising standards

Fashion knowledge

Commercial awareness

Communication

Adaptability

Eager to learn

Job description

COS in Los Angeles is seeking a Visual Keyholder to shape the in-store journey with an eye for aesthetics and commercial mindset, bringing the brand’s vision to life through compelling displays and customer engagement.

You will interpret sales data, style mannequins, install window displays, and mentor the team while upholding high visual standards and a luxury-craft aesthetic. This full-time role offers a competitive pay and a range of benefits.