Visual Manager - Retail Merchandising

Dolly; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Dolly is seeking a Visual Manager Retail Merchandising to lead in-store visual campaigns and creative installations across locations. You will guide the cross-functional teams, ensuring alignment with product development, planning, and marketing priorities to drive sales and brand consistency.

You will manage signage, displays, and planograms while coaching field teams and attending new store openings and events to ensure standards are met. A strong portfolio and leadership skills are essential.

Qualifications

• Minimum 5 years experience as Visual Merchandiser or related experience.
• Demonstrated visual design skills with a strong retail merchandising portfolio.
• Solid experience in field visual merchandising, including window displays and interior displays.
• Ability to install creative elements (patch & paint, hanging, displays, etc.).
• Proficiency with Adobe Suite (InDesign, Photoshop, Illustrator) and MS Office.
• Strong written and oral communication skills; detail-oriented and deadline-driven.

Responsibilities

• Leads operational team on the execution of the visual merchandising strategy by partnering with product development and planning.
• Attends line review meetings to learn assortments and key buys at the start of the product development process.
• Owns SKU-to-Fixture and the Plan-O-Gram process, creation and implementation.
• Owns signage for each visual set to drive sales in key categories.
• Collaborates with creative partners on displays and window marketing to sit with the product.
• Partners with planning, product development and ops on priorities to move the brand forward.
• Coordinates calendar with New Openings and Projects for walk-throughs and approvals.
• Supports workshops and training sessions to teach visual merchandising techniques.
• Attends store walk-throughs and in-store meetings as visual merchandising lead.
• Contributes to visual merchandising updates and business reviews.

Skills

Visual merchandising

Retail merchandising

Data analysis

Communication

Training/mentoring

Tools

Adobe InDesign

Adobe Photoshop

Adobe Illustrator

MS Office

Job description

Visual Manager Retail Merchandising

Overview

The Visual Manager is responsible for working cross-functionally to ensure retail business initiatives and strategies are supported and maintained in all retail location sets through visual merchandising, creative installations and in-store marketing.

Simultaneously, the Visual Manager must contribute to a guest-centric, performance driven retail culture by clearly articulating topside and location specific objectives and expectations and coaching all to create win-win/mutually beneficial scenarios for all internal and external stakeholders.

Key Responsibilities

• Leads operational team on the execution of the overall visual merchandising strategy by partnering with product development and planning teams to address business needs.
• Attends line review meetings to learn the assortments and important buys at the start of the buy/product development process and
• Owns SKU-to-Fixture and the Plan-O-Gram process, creation and implementation.
• Owns signage needed for each visual set to drive sales in key categories
• Works with creative and concept partners on uppers, displays and window marketing to assure it sits back to the product
• Partners with planning, product development and operations teams on key priorities to assure we’re moving the brand forward and driving positive results
• Works with New Openings and Project team’s calendar to coordinate key dates for walk throughs, set meetings and approvals for all location sets
• Assists with creative and other installation pieces in business reviews and location sets.
• Will attend new store openings, special events and large installs when needed as visual merchandising lead and/or for creative installations
• Will attend store walk-throughs and in-store meetings as the visual merchandising lead
• Organizes workshops and in person/virtual training sessions to teach visual merchandising and creative techniques (“train the trainer”).
• Assists with workshops and in person / virtual training sessions to develop the field team and teach visual merchandising techniques
• Contributes to and approves all visual merchandising updates

Experience

• Minimum 5 years experience as Visual Merchandiser or related experience
• Demonstrated visual design skills with a strong retail merchandising portfolio
• Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization
• Ability to install creative (patch & paint, hanging, displays, etc.)
• Proficiency in Adobe Suite - InDesign, Photoshop, Illustrator. Other visual design tools are a plus.
• Knowledge of current visual merchandising trends and best practices
• Proficiency in MS Office
• Creative and innovative thinker
• Ability to analyze sales merchandising reports and survey results
• Strong listening, written and oral communication skills required
• Outstanding attention to detail and accuracy required
• Ability to react quickly with a strong sense of urgency
• Flexibility and ability to adapt to changing priorities
• Able to organize and prioritize workload to meet deadlines
• Ability to innovate and challenge current norms to drive positive change and efficiency
• Experience in customer and trend direction to inform both assortment strategy, and decision making
• Team-oriented mentality with the ability to interact with partners across the organization at all levels

Reports to:

Head of Retail