Visual Merchandising Manager

Jobtailor; Wilmington (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Wilmington, NC is seeking a Visual Merchandising Manager to direct merchandising, product flow, and displays while supporting daily store operations to create an inspiring customer experience.

You will partner with store leadership, mentor the team, and drive omni-channel initiatives to exceed sales goals while promoting an inclusive, high-energy environment.

Qualifications

• 3+ years store visual merchandising and leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Experience with floor planning.
• Proven record of developing great talent.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Directs merchandising, product flow, and display while supporting daily store operations.
• Partners with store leadership in managing product flow and visual execution.
• Fosters a creative community to drive sales and an inspiring store environment.
• Mentors the team to provide a frictionless customer experience using technology.
• Plans and owns an effective shipment process to maximize product placement.
• Provides visual feedback to leadership and highlights merchandising updates.

Skills

Visual Merchandising

Leadership

Tools

Floor Planning

Job description

Responsibilities

• The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer.
• Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customer
• Takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment
• Mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
• Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
• Sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals
• Supports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growth
• Utilizes brand resources to teach standards of product flow and merchandising; develops teams’ product knowledge to appeal to the local customer
• Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics
• Assesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels
• Plans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdowns
• Contributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed
• Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
• Checks in with leadership to maintain communication and ensure completion of store directives and projects
• Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Requirements

• 3+ years store visual merchandising and leadership experience
• Strong merchant skills and a history of delivering financial results
• Experience with floor planning
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Core Competencies

Demonstrates expertise in visual merchandising, product flow management, and team leadership to enhance customer experience and drive sales. Proven ability to analyze business performance and implement effective merchandising strategies while fostering a collaborative and inclusive team environment.