Visual Manager - Retail Merchandising

Dolly's Life of Many Colors Museum; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Dolly's Life of Many Colors Museum is seeking a Visual Manager Retail Merchandising to lead the execution of visual merchandising across location sets, coordinating with product development and operations. The role emphasizes guest-centric, performance-driven retail culture and hands-on training for field teams.

Candidates should have 5+ years in visual merchandising, a strong portfolio, and proficiency in Adobe Creative Suite and MS Office.

Qualifications

• Minimum 5 years experience as Visual Merchandiser or related field.
• Proven visual design skills with a strong retail merchandising portfolio.
• Proficient in modern visual merchandising trends and space utilization.
• Strong communication and collaboration skills across cross-functional teams.

Responsibilities

• Lead execution of the visual merchandising strategy across retail locations.
• Coordinate with product development, planning and operations to align initiatives.
• Own Plan-O-Gram process and signage for displays.
• Collaborate on window marketing and in-store displays to complement products.
• Meet deadlines and coordinate calendars with openings and large installations.
• Coach store teams through workshops and training sessions.
• Attend store walk-throughs and participate in business reviews.
• Approve visual merchandising updates and recommend improvements.
• Travel for new store openings and events when needed.

Skills

Team leadership

Visual merchandising

Creative mindset

Communication

Analytical thinking

Organization

Tools

Adobe InDesign

Adobe Photoshop

Adobe Illustrator

MS Office

Job description

Visual Manager Retail Merchandising

Overview

The Visual Manager is responsible for working cross-functionally to ensure retail business initiatives and strategies are supported and maintained in all retail location sets through visual merchandising, creative installations and in-store marketing. Simultaneously, the Visual Manager must contribute to a guest-centric, performance driven retail culture by clearly articulating topside and location specific objectives and expectations and coaching all to create win-win/mutually beneficial scenarios for all internal and external stakeholders.

Key Responsibilities

• Leads operational team on the execution of the overall visual merchandising strategy by partnering with product development and planning teams to address business needs.
• Attends line review meetings to learn the assortments and important buys at the start of the buy/product development process and
• Owns SKU-to-Fixture and the Plan-O-Gram process, creation and implementation.
• Owns signage needed for each visual set to drive sales in key categories
• Works with creative and concept partners on uppers, displays and window marketing to assure it sits back to the product
• Partners with planning, product development and operations teams on key priorities to assure we’re moving the brand forward and driving positive results
• Works with New Openings and Project team’s calendar to coordinate key dates for walk throughs, set meetings and approvals for all location sets
• Assists with creative and other installation pieces in business reviews and location sets.
• Will attend new store openings, special events and large installs when needed as visual merchandising lead and/or for creative installations
• Will attend store walk-throughs and in-store meetings as the visual merchandising lead
• Organizes workshops and in person/virtual training sessions to teach visual merchandising and creative techniques (“train the trainer”).
• Assists with workshops and in person / virtual training sessions to develop the field team and teach visual merchandising techniques
• Contributes to and approves all visual merchandising updates

Experience

• Minimum 5 years experience as Visual Merchandiser or related experience
• Demonstrated visual design skills with a strong retail merchandising portfolio
• Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization
• Ability to install creative (patch & paint, hanging, displays, etc.)
• Proficiency in Adobe Suite - InDesign, Photoshop, Illustrator. Other visual design tools are a plus.
• Knowledge of current visual merchandising trends and best practices
• Proficiency in MS Office
• Creative and innovative thinker
• Ability to analyze sales merchandising reports and survey results
• Strong listening, written and oral communication skills required
• Outstanding attention to detail and accuracy required
• Ability to react quickly with a strong sense of urgency
• Flexibility and ability to adapt to changing priorities
• Able to organize and prioritize workload to meet deadlines
• Ability to innovate and challenge current norms to drive positive change and efficiency
• Experience in customer and trend direction to inform both assortment strategy, and decision making
• Team-oriented mentality with the ability to interact with partners across the organization at all levels

Reports to:

Head of Retail