Visual Department Lead - Customer Experience Champion

The Paper Store; Plymouth (MA); On-site; USD 23,970 - 34,440; Full time

Job summary

The Paper Store in Plymouth, MA is seeking a passionate leader to provide exceptional customer service and support store operations. The ideal candidate will model the G.U.E.S.T. service approach and manage various tasks including sales strategies and promotional activities.

This role requires a college degree and a preferred background in retail, along with strong multitasking abilities. A flexible schedule is necessary as the position may require working evenings, weekends, and holidays.

Qualifications

• Previous experience in specialty retail is preferred.
• Demonstrate an ability to multitask while being attentive to customers.
• Professional attire, demeanor, and compliance with the company dress code.
• Lift and mobilize items up to 50 lbs., using appropriate safety techniques.

Responsibilities

• Model the G.U.E.S.T. service approach and deliver world-class service.
• Assist Store Team Leader with sales strategies and customer loyalty.
• Ensure all marketing and promotion signage is up to date.
• Perform management functions including opening and closing the store.

Skills

Customer service

Multitasking

Leadership

Problem-solving

Microsoft Office proficiency

Education

College degree

Tools

POS systems

Job description

The Paper Store in Plymouth, MA is seeking a passionate leader to provide exceptional customer service and support store operations. The ideal candidate will model the G.U.E.S.T. service approach and manage various tasks including sales strategies and promotional activities.

This role requires a college degree and a preferred background in retail, along with strong multitasking abilities. A flexible schedule is necessary as the position may require working evenings, weekends, and holidays.