VISTA Operations Coordinator

Not found for 'AmeriCorps; Baltimore (MD); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Childcare assistance

Education Award or End of Service Stip

Health Coverage

Living Allowance

Relocation Allowance

Training

Job summary

CarePoint Response, Inc. in Baltimore, MD seeks an AmeriCorps VISTA Operations Coordinator to strengthen operational infrastructure and document workflows. You will develop SOPs, collaborate with staff across departments, and support efforts to expand behavioral health services to new and existing communities.

The role emphasizes capacity building, process improvement, and a mission‑driven environment. Some college and strong communication skills are preferred; a bachelor’s degree is

Qualifications

• Minimum 1 year of relevant experience.
• High school diploma required; some college preferred.
• Preferred 2–5 years of relevant experience and some college education (Bachelor's degree or higher).
• Strong organizational and communication skills; attention to detail and professionalism.

Responsibilities

• Documentation of workflows and development of SOPs to support service delivery.
• Collaborate across departments to capture institutional knowledge.
• Support expansion of behavioral health services and capacity building.

Skills

Organizational skills

Communication skills

Attention to detail

Teamwork

Writing and editing

Professionalism

Capacity building

Education

High School Diploma

Some college

Tools

Computers/Technology

Public Health

Job description

Founded in 1992, CarePoint Response, Inc. (CPR) is a nonprofit behavioral health services organization based in Baltimore City. Primarily serving low-income communities in Baltimore and Maryland, CPR provides call center services, mobile crisis response, residential treatment, case management, EMS/LE diversion, and community outreach. CPR’s mission to provide timely and effective community-based services in the least restrictive environment. In the last two years, CPR has expanded its services and operations immensely, increasing workforce by around 60% and creating new service lines and locations to provide crisis and behavioral health services to more communities than ever before. However, this recent expansion of CPR’s services to new regions and populations has resulted in a need for administrative capacity to support the resulting increase in scale and impact. The goal of this project is to build capacity and sustainability for CPR in various administrative areas of focus so that CPR can maximize its expansion to serve communities of Maryland as effectively as possible. The VISTA Operations Coordinator will build organizational capacity and long‑term sustainability by strengthening CPR’s operational infrastructure. This position will focus on documenting workflows and developing standard operating procedures (SOPs) that support consistent, efficient, and high‑quality service delivery. By working collaboratively with staff across departments, the VISTA will help capture institutional knowledge, improve internal processes, and support CPR’s ability to expand behavioral health services into new and existing communities and regions.

Member Duties

The VISTA Operations Coordinator will build capacity and long‑term sustainability by strengthening CPR’s operational infrastructure. This position will focus on documenting workflows and developing standard operating procedures (SOPs) that support consistent, efficient, and high‑quality service delivery. By working collaboratively with staff across departments, the VISTA will help capture institutional knowledge, improve internal processes, and support CPR’s ability to expand & strengthen behavioral health services. CPR is seeking applicants with a minimum of 1 year of relevant experience and a high school diploma. Preferred qualifications include 2–5 years of relevant experience and some college education, preferably a bachelor’s degree or higher. Desired skills include strong organizational and communication skills, attention to detail, professionalism, teamwork, writing and editing abilities, and a commitment to learning and capacity building in a mission‑driven environment.

Program Benefits

• Childcare assistance if eligible
• Choice of Education Award or End of Service Stipend
• Health Coverage*
• Living Allowance
• Relocation Allowance
• Training .

• For details about AmeriCorps VISTA healthcare benefits, please visit https://americorpsvista.imglobal.com/ .

Terms

• Car recommended
• Permits attendance at school during off hours
• Permits working at another job during off hours .

Service Areas

Health .

Skills

Computers/Technology , Public Health , Writing/Editing , General Skills , Social Services , Team Work .

Program Type

AmeriCorps VISTA

Program

VISTA Operations Coordinator

Program Start/End Date

11/16/2026 - 11/15/2027

Work Schedule

Full Time

Education level

Some college

Age Requirement

Minimum: 18 Maximum: None

Program Locations

MARYLAND Washington/Baltimore

Languages

English

Accepting Applications

From 09/01/2026 To 12/31/2026

Contact

Nicholas Richard

5124 Greenwich Ave

Baltimore MD 21229

2409047382

[e-mail]

carepointresponse.org