Visitor Services Technician - Jackson House

DHRM; Lexington (VA); On-site; USD 18,000 - 23,000; Part time

Job summary

Virginia Military Institute is seeking a part-time Visitor Services Technician for the Jackson House Museum. The role involves greeting visitors, giving tours, and selling tickets in the museum store.

The position requires basic computer and POS knowledge, reliability, and a customer-service mindset. Preference is given to those with retail or museum experience, with Sundays being a key scheduling requirement.

Qualifications

• Neat, businesslike appearance.
• Alertness and sensitivity to visitors' needs.
• Promptness, reliability, maturity, and sound judgment.
• Ability to follow routine procedures and enforce policies.
• Basic knowledge of computer use and POS systems.
• Basic knowledge of handling and counting money.
• Retail sales or museum experience is a plus but not required.

Responsibilities

• Provide tours, answer questions and greet visitors at the Jackson House Museum.
• Work in the VMI Museum and/or Jackson House Museum store as a clerk greeting visitors, selling merchandise and tour tickets.
• Provide basic orientation for visitors.
• Restock merchandise as needed.
• Other duties as directed by full-time management staff.

Skills

Neat appearance

Customer service

POS familiarity

Money handling

Basic computer skills

Reliability

Job description

Title

Visitor Services Technician - Jackson House

State Role Title

Admin & Office Specialist III

Hiring Range

$15.00

Pay Band

UG

Agency

Virginia Military Institute

Location

Virginia Military Institute

Agency Website

www.vmi.edu

Recruitment Type

General Public - G

Job Duties

VMI is accepting applications for a part-time Visitor Services Technician for the VMI Museum System

• Provide tours, answers question and greets visitors into the Jackson House Museum.
• Work in the VMI Museum and or the Jackson House Museum store as a clerk greeting visitors, selling merchandise and tour tickets.
• Provide basic orientation for visitors.
• Restock merchandise as needed.
• Other duties as directed by full-time management staff.

Minimum Qualifications

• Neat, businesslike appearance.
• Alertness, sensitivity to the needs and interests of museum visitors and store customers.
• Promptness, reliability, maturity, and sound judgment.
• Ability to follow routine procedures and to enforce policies.
• Basic knowledge of computer and POS.
• Basic knowledge of handling and counting money
• Retail sales, customer service and or museum experience a plus but not required.

Additional Considerations

Looking for part-time staff to specifically work Sundays for 4- or 8-hour shifts and occasionally on Saturdays.

Contact Information

Name: Kristen Pace

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised

07 Apr 2026

Applications close