Visitor Services Information Assistant

United-States-Forest-Service; Alaska; On-site; USD 32,000 - 42,000; Full time

Job summary

The United States Forest Service is seeking a staff member to provide information and interpretive assistance to the public at a National Forest. The position emphasizes disseminating information through talks and programs.

This posting outlines the GS-05 entry requirements, including education or related experience, and notes that transcripts may be required for educational qualifications. Applicants must meet all requirements by the closing date.

Qualifications

• Greeting visitors and responding to inquiries.
• Planning and presenting interpretive talks and programs for visitors.
• Handling clerical duties including mail, scheduling for conference rooms, and records management.

Responsibilities

• Greeting visitors, responding to visitor inquiries, and assisting with information dissemination.
• Planning and presenting interpretive talks and programs for visitors and groups.
• Performing clerical duties and assisting with scheduling and records management.
• Operating audio/visual equipment and using computer records for transactions.

Skills

Greeting visitors

Responding to visitor inquiries

Accounting for monies

Operating audio/visual equipment

Clerical duties

Education

Bachelor's degree or 4 years higher education

Tools

Audio/Visual equipment

Job description

This position is located within a National Forest.The primary purpose of the position is the dissemination of information and interpretative assistance to the public through various means.

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

GS-05: Applicants must have one year of specialized experience equivalent to at least GS-4 grade level; OR a bachelor's degree or 4 years of successfully completed education above high school; OR combinations of successfully completed post-high school education (in excess of the first 60 semester hours) and specialized experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

Examples of specialized experience include: Greeting visitors, responding to visitor inquiries, and accounting for collected monies using computer programs and records. Planning and presenting interpretive talks and programs for visitors, local schools, and other groups. Performing clerical duties, including mail and package delivery, assisting with scheduling for conference rooms, and operating audio/visual equipment

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.